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“Very Nice Hotel”

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Best Western Plus Carriage Inn
Ranked #45 of 351 Hotels in Los Angeles
GreenLeadersBronze level
Denver, Colorado
1 review
“Very Nice Hotel”
Reviewed 8 April 2013

I am always a little apprehensive about booking a room over the internet, but gave this place a chance. I was pleasantly surprised. We stayed at this hotel for 4 nights. I've stayed in many hotels all over the country over the years, and I can honestly say that this hotel was one of the cleanest properties I have ever seen. I saw employees scouring the landscaped areas for trash in the mornings, making sure that the property looked its best. The rooms were well appointed, looked to be recently updated, and meticulously clean. Even the bathroom tile was exceptionally clean - no discoloration on the grout anywhere. I used the laundry room on our last evening, and it was clean, as well. The kids enjoyed the pool and spa. It is safe, well-lit, and staffed by polite employees. I would not hesitate to stay here again. Great place!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank COwin_38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (155)
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English first
San Jose, California
1 review
Reviewed 7 April 2013

Great room, polite staff and heated pool!!! Really great stay!!! Convenient location. Denny's right out front. Will stay here again the next time we are in town and will refer friends and family. Close to Universal Studios.

Stayed April 2013, travelled with family
Helpful?
Thank Denice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina, Usa
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 April 2013

Internet was definitely spotty. Beds had no firmness at all.
Otherwise rooms were OK - no significant complaint.

Motel features a Denny's in the middle of the parking lot, with rooms all around it!
Very basic place: get your parking spot, sleep, and spend the rest of the day inching along the packed streets and freeways of LA! But hey, the weather is great.

Room Tip: Will let you know after I've tried the luxury suite that they should build here.
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimeVariant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level 4 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 April 2013

We booked this hotel through a large online discount bidding site. We had originally been trying to get a 2-1/2 star property but were "upgraded" to a 3-star. Nothing wrong with this hotel but it really wasn't an upgrade and we lost out on free breakfast from a 2-1/2 star!

Not to worry though, this property is more than adequate. The rooms were clean, the desk staff was hospitable and we actually wound up with a double queen instead of the basic single King that they said it was going to be when we first called.

Our observations:

The hotel is located right against the 405 freeway and yes - you can hear it, but there is actually more noise off of Sepulveda than the freeway. Neither is a real issue for us as we don't sleep THAT light.

The parking lost isn't that small but the spaces are definitely narrow in some cases, as others have noted.

No in-house food but there is a Denny's that the hotel is built around and depending on your room purchase, it may or may not be included in your room cost.

There is a very small pool, but we didn't use it. Looked clean and wet...

There is a room that has been converted to a "fitness facility." Not real big but if you need a treadmill, an elipticalor a universal, it works fine.

The hotel is very convenient to most of the north-end locations. 25 minutes to Malibu, 35 minutes to Santa Monica, 30-40 minutes to The Grove, 20-30 minutes to Hollywood, etc. Most of these times incl average traffic.

The room itself was clean and adequately supplied. 2-cup coffee pot, mini-fridge, flat screen tv, reasonable bathroom, plenty of lighting... We were on an upper floor so noise from parking and other rooms was not an issue.

As hotels go, the matresses were a little soft. I saw that someone else noted this too. Not a huge issue but if you need a firm matress, it definitely isn't. Pillows and bedding were fine.

Not sure what the rack rate is here, but we were heavily discounted so it was well worth our cost. No addt'l fees either... :)

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lernerfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 April 2013

Location and overall look of the hotel is very convenient. Reception staff polite and helpful.
Despite being next to major freeway and street traffic noise was ok.
Problems were shower didn't work at all, and room door, felt like with a good shoulder on it, it would pop open from outside. The tightness of door closed and locked had 1/4" of movement.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyW19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frome, United Kingdom
Level 5 Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 April 2013 via mobile

Stayed here for a couple of nights as part of a West coast tour. Our room was clean and comfortable with all amenities. Unfortunately our window looked out onto the main road which was noisy in the day but quieter at night. The beds were huge and comfy. This hotel does not have a restaurant but there is a Dennys right next door which we were very happy about as the food is good, cheap and plentiful. As a guest of the hotel you also get 10% off your bill if you show your room key. Location of the hotel is not great. There isn't really anything around within walking distance but as we were part of a tour we had a coach to take us into the main sights of LA.

Stayed May 2012, travelled as a couple
Helpful?
Thank sparkles700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
Level 5 Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 March 2013

I stayed here a week. My room was very nice and staff were very friendly. My main complaint was that there is not enpugh parking for all of their guests on busy nights. If you come in late, you will be parking in the aisles or in the street, a long way from your room. Also, the elevators in the tower section are old, and one was in pretty severe need of maintenance.

Dennys was on the property and therefore convenient, but Denny's get's old after a while

Overall, I enjoyed my stay here and would certainly stay again.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Carriage Inn

Property: Best Western Plus Carriage Inn
Address: 5525 Sepulveda Blvd, Los Angeles, CA 91411-3438
Phone Number:
Region: United States > California > Los Angeles > South San Fernando Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Best Value Hotel in Los Angeles
#24 Business Hotel in Los Angeles
#24 Green Hotel in Los Angeles
#46 Romantic Hotel in Los Angeles
#59 Family Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Carriage Inn 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Best Western Plus Carriage Hotel Los Angeles
Best Western Carriage Hotel
Best Western Los Angeles
Los Angeles Best Western

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