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“WHERE CAN I BUY THESE PILLOWS????”

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Best Western Plus Carriage Inn
Ranked #39 of 358 Hotels in Los Angeles
GreenLeadersBronze level
Reviewed 19 March 2014

Our stay here at the BEST WESTERN PLUS Carriage Inn in Sherman Oaks was fantastic. Very comfortable, spacious, and clean. The staff is very professional. They were eager to help out any way they could, even when it came to booking other things for our family vacation that did not pertain to the Inn. Location wise, the Inn is 15-30 minutes from everything and anything you could want in the L.A. area. My wife, my two boys, and I all agree that we have never slept on such amazingly comfortable pillows EVER! We are now on a search to get our own!!! We will be back!

Room Tip: Rooms closer to the Denny's Restaurant (located on premises) have more traffic
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  • Stayed: February 2014, travelled with family
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63  Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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759 - 765 of 1,219 reviews

Reviewed 18 March 2014

I have been coming to this property for 7 years on business. They have always treated me excellent .The front desk staff -Sonny - Apu - Walid - Robert - Chris are always friendly and willing to help you. The rooms are clean with the beds being very comfortable.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
Thank Albert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPCarraigeinn, Manager at Best Western Plus Carriage Inn, responded to this reviewResponded 11 April 2014

Dear jjmeador,

We would like to thank you for your loyalty to Best Western and for your feedback on TripAdvisor. We are very pleased you enjoyed your stay again with us and that we were able to provide the superior service you deserve. Thank you again and we look forward to seeing you again in the future.

Sincerely,

Best Western Plus Carriage Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2014

This was a great stay at an inexpensive stay in Sherman Oaks. The hotel is nothing fancy, but it was clean, and the rooms had been renovated. It was also convenient to many locations I wanted to see while in Los Angeles. The front desk staff was incredibly friendly and helpful. Also, the next door Denny's was convenient for a quick bite for breakfast or for dinner after a long day of touring.

  • Stayed: March 2014, travelled solo
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1  Thank jjmeador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

This hotel was in a good location in relationship to Hollywood, Beverly Hills, ect, probably only a 20 minute ride. The price was very fair for the area and the hotel felt safe. The rooms appeared to be getting renovated and that is a good thing, however that led to a big parking problem during our stay. The parking spots in the lot are almost all for compact cars and construction vehicles were there all day long including overnight which led to not nearly enough parking for the guests. The management at the hotel needs to do a better job with a solution for these problems. The room appeared to be nicely kept, but when you look closer it was not cleaned well.. We had hairs that did not belong to us on the shower curtain through our whole visit that were never cleaned. Overall it was what we expected for what we paid.

  • Stayed: March 2014, travelled as a couple
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Thank Damon929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Face it, it's a skanky area of town, and LA is a very expensive area to visit. I was glad that this hotel provided a safe oasis of sorts in the middle of a scary surrounding area. I appreciate the galleria very close by for dining options. Staff was extremely friendly and helpful. Too bad that they were remodeling, so we had to deal with a mess in the hall and stairs, and a dumpster out our window. Can't really blame that on anyone, since hotels have a right to remodel (and they should!). I recommend this place once they're done with remodel. Pool was great. Convenient to be right next to 405.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

Although the exterior appears as an older motel the room furnishings are updated and of excellent quality. I was impressed with the toiletries and availability of a warm robe. It does have the older air/fan/heating systems but seems to function well. Breakfast is on the property at a Denney's with a10% discount only. It is right off the freeway which is really nice. Staff were very friendly and helpful. I would have used the Jacuzzi but it was not clean but this was in February.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Best Western
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPCarraigeinn, Manager at Best Western Plus Carriage Inn, responded to this reviewResponded 11 April 2014

Dear Nancy B,

Thank you for your feedback on TripAdvisor. I am please to hear you had a good stay with us and that we were able to provide the accommodations you required for a successful stay. Also thank you for the feedback about the Jacuzzi and since we do provide this amenity year around, I want to make sure that it is always clean and available for our guests.

Thank you again, we hope you come back and see us again soon.

Sincerely,

BEST WESTERN PLUS Carriage Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Was a bit worried when I saw the outside being first time in LA.Booked online from South Africa so bit sight unseen. Was put in a second floor room but no problem with suitcase as there was a lift.Reception staff were really friendly and competent and booking in was smooth .The room was nice, A bit tired but the king bed and super comfortable mattress had fresh clean sheets and pillows and was great after a 24 hours flight from Cape Town.The Denny's restaurant on the premises is handy and had friendly atmosphere and waiter. Area surrounding is a bit rough and there are a few restaurants around but I never ventured there.Great for a stop over but only a transition or a business stop over hotel.

Room Tip: Ground level rooms are easy access to Restaurant ,reception and parking lot .
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  • Stayed: February 2014, travelled solo
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Thank Jeffrey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Carriage Inn

Address: 5525 Sepulveda Blvd, Los Angeles, CA 91411-3438
Phone Number:
Region: United States > California > Los Angeles > South San Fernando Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Los Angeles
#25 Green Hotel in Los Angeles
#28 Best Value Hotel in Los Angeles
#45 Family Hotel in Los Angeles
#46 Romantic Hotel in Los Angeles
Price Range: £97 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Carriage Inn 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Best Western Plus Carriage Hotel Los Angeles
Best Western Carriage Hotel
Best Western Los Angeles
Los Angeles Best Western

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