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“Pleasurable experience. ”

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Courtyard Los Angeles Sherman Oaks
Ranked #66 of 350 Hotels in Los Angeles
Certificate of Excellence
Bullhead City
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pleasurable experience. ”
Reviewed 14 July 2014 via mobile

The hotel was nice the beds were great as Marriott beds always are. They would have received 5 stars but I didn't like paying an additional $18 for parking as there was nothing really close to charge for parking??? I paid $159 a night which is kind of expensive but well worth the 5 star experience.

Stayed July 2014
Helpful?
Thank RiverCoupleAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul G, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, 23 July 2014
Dear RiverCoupleAZ,

Thank you for staying with us during your recent visit to Los Angeles! We appreciate your loyalty to Marriott and are glad that we are in keeping with the great Marriott standards that you expect.

We are happy to be able to offer a 24-hour staffed, well-lit and convenient parking structure for all of our guests who choose to park a vehicle. I do understand how an additional parking charge can be unwelcome. Unfortunately, with high costs for real estate in Sherman Oaks and labor to staff the parking facility, it is a necessary charge. In fairness to our guests who do not park a vehicle, we continue to offer parking as an option and not included in the guest room rate.

We very much appreciate your feedback, and we hope to see you next time you visit our area!

Paul Gardner
General Manager
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308 reviews from our community

Traveller rating
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    30
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • German first
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  • Any
English first
San Jose, California
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2014

The room was clean, staffs were friendly. Though close to highway, we were not bothered by the noise. On-site breakfast was good. In terms of pricing, I think is very fair. I am not familiar with the traffic in LA,. But from this hotel drove down to Universal Studio, it took us less than 20 min in the Sat morning. I think is very good. Will stay here again when I visit LA again.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank rsjctpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul G, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, 23 July 2014
Dear raerae s,

We are very pleased to know that you had a nice experience at The Courtyard by Marriott in Sherman Oaks!

Thank you for sharing your comments about the breakfast you enjoyed at our restaurant. It's wonderful to hear that you appreciated our friendly team. We have a different restaurant offering than many Courtyard Marriott properties in that we have a full-service restaurant. We do this so that we may conveniently offer breakfast, lunch, dinner, and room service for our 213 guest rooms.

It is great to hear that you were able to get to Universal Studios in good time- 20 minutes is reasonable, though it can sometimes take longer in LA traffic. Our location at the intersection of the 101 and 405 freeways makes us a convenient location for exploring many parts of Los Angeles and the San Fernando Valley, as you discovered.

We will look forward to welcoming you back on your next visit to Los Angeles!

Paul Gardner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, Louisiana
Level 6 Contributor
172 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 9 July 2014

Good location, close to lots of Los Angeles. Friendly staff, easy parking, great breakfast. We enjoyed our stay here and had a great view of the pool and the hills. Nice size room and pretty decent wifi as well. I would stay here again.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Aaliz913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul G, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, 23 July 2014
Dear Aaliz913,

Thank you for sharing your experience at The Courtyard by Marriott in Sherman Oaks!

We are glad to hear that you enjoyed many aspects of your stay with us. As a couple travelling together, it is important to have enough space to spread out, and we are happy to know that you found your room size to fit your needs. We offer four types of guest rooms ranging from our smaller king room (240 sq. ft) to our large king suites. Our standard size guest room is 340 square feet, which is available either with a king bed, or two queen size beds.

We hope to see you back next time you are in the Los Angeles area! Thank you for choosing The Courtyard by Marriott in Sherman Oaks!
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Dallas/Fort Worth, TX
Level 6 Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 July 2014 via mobile

My partner and I stayed here over the Fourth of July holiday. It was nicely located next to the 405 and the 101. The room was nice but a tad outdated. The parking was kind of confusing but once we figured it out, it was easy to get in and out.

Stayed July 2014, travelled as a couple
Helpful?
Thank Speakerphone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul G, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, 24 July 2014
Dear Speakerphone,

Thank you for choosing to spend your Fourth of July Holiday here with us at The Courtyard by Marriott in Sherman Oaks!

We are pleased that you found our location convenient for your vacation! With easy access to the 101 and 405 freeways, we offer a great location for both business travel and for those looking to explore Los Angeles.

We are sorry that you found the rooms to be outdated. We hope you will have an opportunity to experience our new rooms, as we have now begun a complete guest room renovation. We hope to have our first new guest rooms available in the new year.

Thank you again to you and to your partner for choosing The Courtyard by Marriott in Sherman Oaks. We hope to have the opportunity to welcome you back to view our new guest rooms on a future visit.

Paul Gardner
General Manager
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Athens, Georgia
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

The hotel and staff lived up to the Marriott's Brand of providing quality accommodations and service. They were very hospitable and professional. The front desk clerks helped my daughter out when she couldn't get in our room. The breakfast was very good. I ate oatmeal and it was some of the best that I have ever had! The car entrance area where you check in can surprise you when driving. Perhaps better signage would be beneficial. I recommend this location.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonDWit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul G, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, 24 July 2014
Dear RonDWit,

We appreciate you choosing to stay with us at The Courtyard by Marriott in Sherman Oaks.

We are very pleased to hear that you had a great experience with our team members and found them to be hospitable and professional. Our team always appreciates our guest comments and feedback and I do share these reviews with our team members.

Thank you for choosing to dine with us in our full-service restaurant. We have a variety of offerings at our café, which includes breakfast, lunch, dinner, and 24-hour room service. It is lovely to hear that you enjoyed the breakfast oatmeal so much.

Thank you for your review and thank you for choosing The Courtyard by Marriott in Sherman Oaks!

Paul Gardner
General Manager
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Chicago, Illinois
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 June 2014

This Hotel is bit pricey but worth every penny. Very friendly staff, House keeping on time.
This place is in very convenient location, Close to popular attractions in LA. If you have kids don't miss the swimming pool on 4th floor.
They don't have free parking, Need to pay $15 per day if you use their parking. No breakfast provided.
Overall I am satisfied with my stay.

Room Tip: On 4th floor few rooms have pool side view.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rakesh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul G, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, 24 July 2014
Dear Rakesh T,

Thank you for sharing your experience at The Courtyard by Marriott in Sherman Oaks. We value your feedback and comments.

We are glad to hear that you enjoyed our friendly team members and that our housekeeping team was on time to service your needs.

Being located at the intersection of the 405 and the 101 freeways, we are in great location to explore many parts of Los Angeles, including popular attractions such as Universal Studios, The Getty, and The Skirball Cultural Center --to name a few.

We are also happy to provide a well-lit, 24-hour staffed, and convenient parking structure for all of our guests who choose to park a vehicle.

Thank you for pointing out one of our many hotel amenities, our pool on the fourth floor outdoor deck! We also have a jacuzzi, ample lounge chairs, and shaded seating areas to enjoy. In addition, we offer a 24-hour fitness center and complimentary self-serve laundry services.

We are a unique Courtyard by Marriott in that we offer a full-service restaurant for our guests. We provide many options for breakfast, lunch, dinner, and have 24-hour room service. With options like our All American Breakfast which includes 2 eggs any style, breakfast potatoes, a choice of bacon sausage or ham, and a choice of toast, bagel or muffin, there is something for everyone to enjoy! We hope that you are able to sample our café’s many selections next time you visit Los Angeles.

Thank you for your review! We are glad you enjoyed your stay at The Courtyard by Marriott in Sherman Oaks.

Paul Gardner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level 5 Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 June 2014 via mobile

So this hotel is located right off the 405 and 101... Perfect for what I needed. The best part about the hotel is the staff, from front desk to breakfast staff to the garage ticket taker.... They are friendly, helpful and very eager to please. The rooms are small, average but comfortable. For business or pleasure it's a good choice if you need to be in this part of LA...

Stayed June 2014, travelled on business
Helpful?
Thank lkvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul G, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, 2 August 2014
Dear Ikvg,

Thank you for choosing to stay with us at The Courtyard by Marriott in Sherman Oaks. We are pleased to hear that our property was perfect for what you needed.

We appreciate your thoughtful comments about our team members being friendly, helpful, and eager to please. All of our team members pride themselves on providing a welcoming environment and excellent service for all of our guests.

We have several room options at our property. We offer an economical king room, which is 250 square feet, our oversize king room with a pull out sofa at 340 square feet, a double queen room at 340 square feet, and our king suite ranging from 475-610 square feet. Our King Suites all offer a pull-out sofa in the living room and a king bed in a separate bedroom.

The king room fits the bill for economy, but any of our other room options will provide you with a bit more space and a comfort.

We hope welcome you back to Sherman Oaks on your next visit to Los Angeles!

Paul Gardner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Los Angeles Sherman Oaks

Property: Courtyard Los Angeles Sherman Oaks
Address: 15433 Ventura Blvd, Sherman Oaks, Los Angeles, CA 91403-3003
Region: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#63 Family Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Courtyard Los Angeles Sherman Oaks 3.5*
Number of rooms: 213
Reservation Options:
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Also Known As:
Courtyard Los Angeles Sherman Oaks Hotel Los Angeles
Los Angeles Courtyard
Los Angeles Marriott

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