We don't recommend this hotel for a good night sleep for anyone, esp. with a 8 mo. old baby. We had bottom floor room, next to what looked like the managers unit. No other rooms were available, even on the top floor. The room was ok, except for all the noise around and above us from Partygoers. The floor above us would creak everytime somebody walked on it, so this family of 3 didn't get to sleep, even with an 8 mo. old baby.
The WIFI internet was lousy!!! It only connected at minimum wifi speed, even being close by the office. I called tech support for the Wifi service & they said it might have something to do with my laptop. I knew my laptop accessed my wifi at home that same day before we left, and then they told me it had something to do with their equipment? They acted "rude" over the phone. So, I essentially paid $2.99 for unlimited Wifi for nothing. The laptop connected to the router there but never obtained an IP address. So, we decided to leave in the middle of the night around midnight - we arrived around 10pm so 2 hrs. before that. The office people were ok/nice then, but when I turned in the keys to the office lady as we were leaving, I told her why we were leaving. She acted like I was an idiot for asking about a refund and never got one, because of our troubles. They never told me upfront about the "1/2 hr. - if you don't like it, you get your money back" policy. You don't just do that to a paying customer - it's almost like she ignored my complaints - not a friendly people person. The bed & tv were ok.
After we got home from vacation, I called Motel 6 customer service about our experience. They said they'd look into fixing our problem and I haven't heard anything since then. We were going to use Motel 6 for the rest of our vacation, but because of that experience, we won't use a Motel 6 ever again.
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- Also Known As:
- Motel 6 Los Angeles
- Motel Six Los Angeles
- Los Angeles Motel 6
- Los Angeles Motel Six