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Airtel Plaza Hotel
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Reviews (578)
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273 - 278 of 578 reviews
Reviewed 19 January 2014

We would like to share our unforgettable experience staying in this hotel. An impressive lobby, bar, and superb food in the restaurant. The staff was so helpful and very professional.The warm reception of their staff at the front desk Gary and Gerry were very exceptional. I will definitely stay
again in this hotel and recommend this hotel to our friends and family.

  • Stayed: January 2014, travelled as a couple
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1  Thank virgo903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this reviewResponded 7 February 2014

Dear virgo903,

We are so happy that you enjoyed your most recent stay with us. Our bar and restaurant provide a wide array of choices, that will delight and satisfy any guest. Gary and Gerry take absolute pride in providing warm, engaging, and authentic hospitality to all of our guests. They were absolutely thrilled to hear your comments. We are looking forward to welcoming you again in the near future.

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Reviewed 7 January 2014

We stayed here for 3 nights over New Years. Our room was fairly plain but was comfortable and we slept well. Quiet, which was nice. We spent a fair amount of time at the pool/hot tub which were great. We traveled with a group of people so spent quite a bit of time in the hotel bar and restaurant, which were both very good. One thing I can say definitely stood out was the phenomenal service we got from everyone. All the staff was very well trained in customer service and it showed. There is also a small Mexican Food truck around the corner that had great burritos and quesadillas. Was a great stay for us - would recommend.

Stayed: January 2014, travelled with friends
Thank GostateFlushing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this reviewResponded 7 February 2014

Dear GostateFlushing,

Thank you for choosing the Airtel Plaza Hotel on your most recent visit to Van Nuys. We are so happy to hear that you enjoyed receiving exceptional levels of service from our staff members in the bar and restaurant. We continually place an emphasis on exceeding the expectations of our guests throughout the hotel. We are looking forward to welcoming you back on your next visit.

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Reviewed 12 December 2013

I had a five day stay at Airtel and ate their wonderful free breakfast buffet each morning. The 24 hour exercise room was sufficient, I'm not sure how I missed using their spa. The staff was indeed exceptional, the facilities were very clean and the bed was heavenly. I highly recommend the Airtel Plaza Hotel.

  • Stayed: December 2013, travelled on business
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1  Thank Phyllis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_Dunn_1, Guest Relations Manager at Airtel Plaza Hotel, responded to this reviewResponded 15 December 2013

Dear Phyllis M:

Thank you for sharing your experiences during your five day stay with us. I will make sure to share your comments on our food with our Chef. We are very proud of our staff at the hotel, who consistently do their best to make the guest feel at home. We look forward to your next visit with us again!

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Reviewed 4 December 2013

My wife and I have stayed here several times, and had consistently good experiences.
The staff is genuinely friendly and helpful. Management clearly makes an effort to keep the property looking good. Parking is somewhat protected behind pass controlled gates.

One feature was a standout for me - the wi-fi. They've really kicked it up. We had a solid 10 MB up & down. Perfect for streaming movies in our room to the computer and iPad.

We don't stay just anywhere - we shop around for a "nice" place that's a good value. That's why we keep coming back to the Airtel Plaza.

  • Stayed: December 2013, travelled with family
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1  Thank billds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_Dunn_1, Guest Relations Manager at Airtel Plaza Hotel, responded to this reviewResponded 15 December 2013

Dear billds:

Thank you for taking the time to share your experiences with us. . I am glad to hear your positive comments about our staff. I will be sure to share this with our associates, as it is always nice to know that we are taking good care of our guests.

Ownership did extensive research on not only traveler’s WIFI needs but what the competition is offering. We recently invested substantial time, money and effort to accommodate the tech savvy traveler and the needs of meeting planners. Thank you for noticing the upgrade we did!

We appreciate your business and look forward to having you visit with us again soon.

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Reviewed 21 November 2013

We celebrated my mother's 80th birthday party at the Airtel. The room was beautiful, the food was excellent and the care and service from the staff exceptional. We have heard from several of the guests how great the food was and that everything was just wonderful. We had several out-of-town visitors who stayed at the hotel for the weekend. The food, rooms and service were also exceptional. My family will be back to stay for visits with my mom. We have no hesitation about booking or recommending this hotel.

  • Stayed: November 2013, travelled with family
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1  Thank Patty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_Dunn_1, Guest Relations Manager at Airtel Plaza Hotel, responded to this reviewResponded 4 December 2013

Dear Patty M:
First of all, congratulations to your Mother’s 80th Birthday! Secondly, thank you for taking the time to share your wonderful experience along with your additional guests’ experience. We have shared your comments to all our Executive Staff and you made their day! We loved having you and your group with us. We look forward to welcoming you and your family back on your future visits with your Mom.

Regards,
Brian Dunn

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