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“Good location and friendly staff”

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Hilton Woodland Hills/Los Angeles
Ranked #45 of 351 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersBronze level
New Jersey
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good location and friendly staff”
Reviewed 16 September 2011

I have stayed in this Hilton a few times for business and the location is perfect. It is a nice hotel and very clean. The staff is extremely friendly. Housekeeping always gets the room cleaned before I return. The internet connection is good, despite it being an additional charge. Self Parking has a daily cost of $14, just remember to provide your ticket to the front desk so they can validate it and it can be used your entire stay. I will stay here again on my next business trip to Woodland Hills.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Slickd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois_Khoury, General Manager at Hilton Woodland Hills/Los Angeles, responded to this review, 26 September 2011
Slickd23 – thank you for your review and kind comments about the staff and service. Our Housekeeping Manager will be thrilled to read your comments about the cleanliness of guest room and efficiency. I will be sure to share your comments with the rest of the staff. Come back soon!
Francois Khoury, General Manager
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1,242 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
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English first
manila, philippines
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 September 2011

it was sept 0 a wedding day of joan roa and michel ocampo most of the guests were housed in this hotel for 2 nights.. rooms are spacious big beds nice location. the dinner reception was held at their spacious hotel ballroom .for those who love shopping malls are just walking distance.. hilton shuttle service are available at guest convinience. will surely recommend this hotol to my friends

Room Tip: 14th and 15th room are nice althought 7th and 8th are also very good big beds
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank aida_pad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole P, Front Office Manager at Hilton Woodland Hills/Los Angeles, responded to this review, 22 September 2011
Aida_pad - Thank you for your review, I am happy to read that you enjoyed your stay with us while visiting Woodland Hills for the wedding. It is wonderful that you took advantage of the area's offerings and found the shuttle to be convenient for your needs. We appreciate that you will recommend Hilton Woodland Hills to your friends, and we hope you return to us for your next visit to Los Angeles! Again, thank you for your comments.
Nicole Pettis, Front Office Manager
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Austin, Texas
1 review
Reviewed 15 September 2011

Rosie in the Concierge lounge takes the time to make to make the difference after a long days work with good conversation a friendly smile and the difference that will keep me back @ the hotel week after week....

Room Tip: They are all good... I have never had a bad room or a problem that has never been addressed by the s...
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Babette S, Manager at Hilton Woodland Hills/Los Angeles, responded to this review, 26 September 2011
I was glad to read that Rosie made your stay with us extra special and I will be sure to pass your comments on to her. We look forward to your return visit to our hotel and Rosie will be sure to have your favorite food and beverage ready for you! Babette Shade Director of Food and Beverage
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Las Vegas, Nevada
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 7 September 2011

On checkin, the front desk did not explain parking other than saying, yes you can self park. We ended up paying each time we exited the first day and were charged $8 on top of the $14 a day charge. When we asked the desk how this was supposed to work, they said they should have set us up for self park & they were sorry they could not offer a refund.
The hotel has no pool, which is odd.
Upon checkout, the front desk lady was not friendly & acted like she didn't care for her job. I don't like giving poor reviews, but when a few negatives add up, I will. There are plenty of other hotels to choose from.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annettencalif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois_Khoury, General Manager at Hilton Woodland Hills/Los Angeles, responded to this review, 15 September 2011
Annettencalif – thank you for taking the time and sharing your experience with us. I apologize that your experience at the front desk was not satisfactory. It is with comments like yours that we are able to make improvements on the products and services we provide for our guests. Once again, thank you for your comments and we hope to see you soon!
Francois Khoury, General Manager
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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2011

Staff was helpful and courteous. Rooms were clean and comfortable.

As a gold member I had access to the lounge, on the fourteen floor, and the service was excellent. Thank you, Laura Contreras.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Travis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois_Khoury, General Manager at Hilton Woodland Hills/Los Angeles, responded to this review, 9 September 2011
TravisT – thank you for your review and 4 stars. I am glad to hear you had a great overall experience at the Hotel. I will be sure to share your comments with Laura as well. Come bask soon! Francois Khoury, General Manager
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London, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 August 2011

I spend around 10 nights a year in this hotel and am never less than delighted with the staff, valet parking, front desk, house keeping and restaurant staff are all wonderful. This has been my hotel of choice in the area for several years and shall remain so.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank frank w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois_Khoury, General Manager at Hilton Woodland Hills/Los Angeles, responded to this review, 8 September 2011
Frankw – thank you for your review and 5 stars. The staff will be thrilled to read your comments. I am happy to hear that you enjoy your stay with us. See you soon!
Francois Khoury, General Manager
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Houston, Texas
1 review
Reviewed 13 August 2011

I would like to commend two people on the staff that always make my stays a great experience - James in the lounge and Anne at the front desk! James always makes sure that you get great food from the kitchen and keeps the drinks coming. If there are any issues with your stay, Anne is quick to fix them.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RMD_HOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois_Khoury, General Manager at Hilton Woodland Hills/Los Angeles, responded to this review, 24 August 2011
RMD-HOU – thank you for your review and 4 stars. I have shared your review with both James and Ann at the Front Desk. Thank you for your great comments and I am glad to hear that you enjoyed your stay with us. Come back soon! Francois Khoury, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Woodland Hills/Los Angeles

Property: Hilton Woodland Hills/Los Angeles
Address: 6360 Canoga Avenue, Woodland Hills, Los Angeles, CA 91367-2501 (Formerly Hilton Woodland Hills)
Phone Number:
Region: United States > California > Los Angeles > South San Fernando Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Los Angeles
#24 Green Hotel in Los Angeles
#46 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Woodland Hills/Los Angeles 4*
Number of rooms: 330
Official Description (provided by the hotel):
A newly renovated (2016), full-service hotel located within Warner Center in Woodland Hills. The Hilton Woodland Hills hotel offers modern amenities in the warm, Southern-California climate and is located near Los Angeles attractions including Universal Studios, The Getty Center, Malibu Beach and Hollywood. Our 330 guestrooms are BRAND NEW, spacious and sleek with wireless internet access, 37" LCD HDTV's, and Hilton's Serenity bedding collection, including rarely seen Double King rooms available. RUNWAY, the hotel's new restaurant serves breakfast, lunch and dinner, happy hour, fresh California cuisine, craft cocktails and local wines. The hotel is walking distance to many fine restaurants, premier shopping and entertainment. ... more   less 
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Also Known As:
Hilton Woodland Hills Hotel Los Angeles
Hilton Hotel Woodland Hills
Los Angeles Hilton
Hilton Los Angeles

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