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Hilton Woodland Hills/Los Angeles
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Reviews (1,389)
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All reviewsthe concierge loungefront deskexecutive floorwarner centerself parkingvalet staffthe san fernando valleybusiness travelroom servicecorner roomnice stayla arealobbyfreewaystarbuckscaliforniahollywood
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957 - 962 of 1,389 reviews
Reviewed 4 April 2013

The service in the concierge was superb. Rosie went above and beyond in ensuring we were completely satisfied. She was warm friendly and always ensured we got what we needed. It is this kind of service that is imperative to an awesome stay. The food was spectacular each time it was always warm and the view was awesome the area was maintained clean.

  • Stayed: April 2013, travelled on business
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Thank Nilda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2013

Great location. Comfortable and clean. The surrounding area had many shops and restaurants close enough to walk to. The concierge lounge was exceptional with Rosie providing excellent service and taking time to make sure we were comfortable and had what we needed !

  • Stayed: April 2013, travelled on business
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Thank IllinoisGirlOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Babette S, Director of Food and Beverage at Hilton Woodland Hills/Los Angeles, responded to this reviewResponded 9 April 2013

Dear IllioniosGirlontheGo,

Love your tripadvisor name by the way:) and thank you for responding on this site regarding your recent stay. Yes the area is full of great shops and restaurants within walking distance and glad you were able to take advantage of it while here. Rosie is always sure to make our guests stay an enjoyable one which sounds like she did for you as well. We hope your travels will bring you back to the valley and the Hilton and we look forward to your return visit.

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Reviewed 2 April 2013

The food is great and Rosie the server was awesome.The staff are friendly and did everything possible to meet my requirements while my stay here. The lounge was not available on the weekend however the hotel provided us with vouchers which took care of the complimentary breakfast.

  • Stayed: April 2013, travelled solo
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Thank 542RACHELC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Babette S, Director of Food and Beverage at Hilton Woodland Hills/Los Angeles, responded to this reviewResponded 9 April 2013

Dear 524 Rachel C,

It was a treat to meet you and your sister after reading your comments on tripadvisor! Thank you for your kind words regarding the seminar and the hotel we appreciated both! We hope that you will both return soon for the next conference so Rosie and I can welcome you back. All the best ~

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Reviewed 29 March 2013

This was the fourth year that our Congregation has arranged its community seder at the Hilton. Always the food has been very good, but this year it was exceptional. The staff are efficient and friendly and have done everything possible to meet our requirements. I would highly recommend this particular hotel for any large catered event.

  • Stayed: March 2013, travelled on business
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1  Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Babette S, Director of Food and Beverage at Hilton Woodland Hills/Los Angeles, responded to this reviewResponded 31 March 2013

Dear Elizabeth M.,

We always look forward to seeing you and your guests and value the trust you have in us to celebrate the special time of Passover! I was delighted to read about the exceptional service and wanted to thank you for taking the time to write a review. Elizabeth we look forward to seeing you throughout the year ~

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Reviewed 27 March 2013

I booked this hotel for two very important people on a business trip. Being that it is a Hilton, our expectations were quite high. Although location and lobby were pleasant, rooms were the opposite. The wall paper looked like it had been miserably stapled on, black clouds of dust were gathered along the carpet, and the vent, or should I say "black hole", had random wires protruding from all over. The word "dirty" does not suffice, as they felt the need to cover chairs and the floor with bath towels before they sat down to relax. Corner room was spacious but they we're reluctant to move around!

  • Stayed: March 2013, travelled on business
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Thank Ang21RNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Front Office Manager at Hilton Woodland Hills/Los Angeles, responded to this reviewResponded 29 March 2013

Dear Ang21RNB,
I would like to thank you for your recent feedback regarding your stay at our hotel. Our guest's satisfaction is our priority. We would like to inform you that in the next few months we will begin our milti-million dollars renovation. We will have an impeccable product and the same world class service that our most loyal guests are familiar with. We look forward to be considered as your destination.
Thank you again for your valued comments.

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