I was a frequent guest at the Hilton Woodland Hills, but will definitely not stay there again. Their service level and the room qualities is no longer acceptable.
When I stayed there three weeks ago the room was not clean, the most disgusting thing was that apparently someone had blown his nose in the shower curtain. Yikes!
This week I stayed again and despite the fact that my Hilton Honour guest profile specifies that I prefer rooms away from the elevator to reduce the noise, I was given a room next to the elevator and right in front of the beverage vending machine. As a result I woke up each time someone was getting a beverage or ice, both very noisy processes.
When I checked out totally tired I forgot a 100$ shirt in the closet. When I called the hotel the next day, they couldn't locate the shirt. The manager I talked to showed a very indifferent attitude and insisted they had never had a complaint about lost valuables before. Well, here's your first one then!
I will avoid this hotel in the future, especially as there is a Mariott right down the street.
- Official Description (provided by the hotel):
- A newly renovated (2016), full-service hotel located within Warner Center in Woodland Hills. The Hilton Woodland Hills hotel offers modern amenities in the warm, Southern-California climate and is located near Los Angeles attractions including Universal Studios, The Getty Center, Malibu Beach and Hollywood. Our 330 guestrooms are BRAND NEW, spacious and sleek with wireless internet access, 37" LCD HDTV's, and Hilton's Serenity bedding collection, including rarely seen Double King rooms available. RUNWAY, the hotel's new restaurant serves breakfast, lunch and dinner, happy hour, fresh California cuisine, craft cocktails and local wines. The hotel is walking distance to many fine restaurants, premier shopping and entertainment. ... more less
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- Also Known As:
- Hilton Woodland Hills Hotel Los Angeles
- Hilton Hotel Woodland Hills
- Los Angeles Hilton
- Hilton Los Angeles