I went to the bar to order dinner to go. I went straight to my room after getting my order. When I got to my room I discovered that I was given different vegetables than what the menu said. (Big whole onions) I called and they said they would bring me the correct veggie. I started to eat the chicken and it was cold. I called back and asked if I could have a sandwich instead because the chicken was cold. I was told no because they normally don't give orders to go from the lounge and they were already bringing me my veggie. Keep in mind that the veggie they are bringing me is what was stated in the menu and I should have been given it in the first place. So, I had a cold dinner for $30. Very disappointing and very bad customer service!
- Official Description (provided by the hotel):
- Set just a quarter of a mile away from the Los Angeles International Airport (LAX) and featuring a complimentary shuttle service to and from the airport, the Hilton Los Angeles Airport hotel in California is ideally situated for travelers using LAX. The hotel's 1,234 guest rooms are equipped with WiFi and feature bright, modern furnishings. Keep up with work in the business center, or utilize this Los Angeles hotel's 55,000 sq. Ft. of meeting space for seminars and conferences. After a busy day, relax in the heated outdoor swimming pool and wind down in the whirlpool. Keep fit in the 24-hour fitness center, or simply enjoy a quiet stroll in one of the hotel's four outdoor garden areas. Enjoy delicious food in one of the hotel's four dining venues. Savor a Chinese breakfast at The Cafe, or experience the delights of northern Italian cuisine in Andiamo at the Hilton Los Angeles Airport hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Los Angeles Airport Hotel Los Angeles
- Hilton Hotel Los Angeles
- Los Angeles Hilton