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“End of fab holiday”

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Hilton Los Angeles Airport
Ranked #81 of 349 Hotels in Los Angeles
Glasgow, United Kingdom
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“End of fab holiday”
4 of 5 bubbles Reviewed 7 June 2014

Husband and I booked this hotel prior to our flight home. Only looking for a descent hotel near to airport. This fitted the bill, very large hotel, when we were there, there was a national dance competion, the place was jumping with children and young people dressed in dance outfits many carrying large dancing trophies. We found the staff very helpful. Our room was as expected large bed very comfortable, good sized ensuite. Interesting view we could watch planes for both runways line up for landing as many as nine in the sky looked good at night. Although right next to airport, excellent glazing very little noise. We ate in the bar restuarant, food was ok although the service could have been better. Excellent free shuttle service which runs 24/7. Would use again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulices H, Manager at Hilton Los Angeles Airport, responded to this review, 9 June 2014
Happy Greetings Kay D,

Incredible, thank you for the kind review you've taken the time to write. Your words are truly very nice and great to see your stay turned out phenomenal. It was a true honor and pleasure to of been able to be serve you and look forward to a hopeful next time. For your convenience, please feel free to contact me via Ulices.Hernandez@Hilton.com as you have me here at your service. To add, if any additional thoughts or feelings arise regarding your visit please feel free to contact me. Thank you once more for expressing your recent visit to us and hope you are having an incredibly super day!

With compliments,
Report response as inappropriate
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4,463 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Huntsville
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

Clean and comfortable, but nothing special. Small bathroom and old unplugged efrigerator in room that looked like it had been drug through Inglewood by its electrical cord. Plugged it in to chill some water and found out why it was unplugged. Good shuttle to the airport.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2Boykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulices H, Manager at Hilton Los Angeles Airport, responded to this review, 9 June 2014
Happy Greetings 2Boykins,

Thank you for the time you've taken to write about your recent visit. Your thoughts are sincerely welcomed and appreciated so thank you once more. Additionally, thank you for the honest approach you've taken when expressing your experience. Perfect learning opportunity you've provided us and please know your concerns have been heard. Your comfort, welfare and satisfaction is always the hopeful intention so anything that needs to get done to provide you with a superb night will be done. To add, please accept our sincerest apologies for the unkind impression. If you feel anything can be done to regain any lost trust, please feel free to contact me via Ulices.Hernandez@Hilton.com as you have me here at your service. Thank you again for the time spent writing about your visit and hope to sincerely hear from you soon.

With compliments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, North Carolina, USA
Level Contributor
142 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 6 June 2014 via mobile

I liked being close to the airport and other hotels. Pluses - I liked the lounge for preferred travelers on the 16th floor and the view. It was very quiet for an airport hotel. Very good location near other hotels with better beer selections. Big shuttle bus that was reliable,

Minuses - small room with double beds when my profile says king bed away from elevator. It was like the clerk did pay attention to my status. Long line to check in at desk, only 1 clerk for Hhonors, yet many security guards walking around doing nothing. More clerks needed at busy times. Beer selection in bars are weak. Must have been chosen by a woman who does not drink beer. Very weak selection which is a shame when CA has great breweries. Luckily local hotels nearby did not disappoint.

Stayed May 2014, travelled on business
Helpful?
1 Thank Djrrossi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulices H, Manager at Hilton Los Angeles Airport, responded to this review, 9 June 2014
Happy Greetings Djrrossi,

Thank you for making time to provide feedback regarding your recent visit. Your thoughts are sincerely appreciated and again thank you for communicating your experience. To add, thank you for mentioning the positives as well the negatives as all your words truly help. Regarding the surprising aspects of your visit, please forgive the unkind impressions. All great points you've mentioned that will be kept in mind as your comfort and satisfaction is always the hopeful intention. If further thoughts or feelings come to mind, please feel free to contact me via Ulices.Hernandez@Hilton.com as you have me here at your service. Thank you once more for the time you spent writing this review and hope you are having an incredibly phenomenal day!

With compliments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorktown, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 6 June 2014 via mobile

A very nice hotel, but why do they insist on nickel and dining their guests?? Booked a great deal only to find out that parking is $27 a night? Also, forget about free wi-fi if you are not a Hilton member on some kind of elite status. No printing unless you pay either.

What bugged me the most is that if you are just using their parking as a airport long-term, it's only $13 a day... Seriously?

Stayed June 2014
Helpful?
1 Thank CG2AF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulices H, Manager at Hilton Los Angeles Airport, responded to this review, 7 June 2014
Happy Greetings CG2AF,

With sincerity, thank you for taking time to express your thoughts regarding your recent visit. Honesty whether it is good or words of improvement are always welcomed so thank you for the authenticity expressed. Furthermore, please accept our sincerest apologies if any of the services provided caught you a bit by surprise. With efforts to always provide you with a comfortable visit, please know that we are genuinely apologetic for the experience you felt. The Hilton Vision is to always make it right for guests so if you feel anything can be done please feel free to contact me via Ulices.Hernandez@Hilton.com. With care and honesty, we sincerely would appreciate the opportunity to make it right for you so hopefully you can contact us. To kindly conclude, thank you again for sharing your experience regarding your visit with us and hope you are having an outstanding day!

With compliments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
202 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 6 June 2014 via mobile

Checked in for an overnight stay after catching the complimentary shuttle from the airport and we were given a room on the 14th floor. The Shower had great water pressure and the room was huge. Buffet breakfast had a good selection and the hotel was modern and handy to the airport. Would definately return for a stop over.

Stayed June 2014
Helpful?
Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulices H, Manager at Hilton Los Angeles Airport, responded to this review, 7 June 2014
Happy Hello Natalie S,

Thank you for being so kind to provide feedback on your recent visit. It was truly a pleasure to been of service to you and thank you for trusting in us to provide you with a place to rest. Additionally, thank you for expressing comfort and satisfaction with a variety of the services and products solely placed for your pleasure. Hopefully, there is another opportunity to kindly be of service to you in the near future. For your convenience, please feel free to have my email, Ulices.Hernandez@Hilton.com, as you have me here at your service at all times. Thank you once more for the review you've taken the time to write and sincerely hope that you are having an incredibly super day!

With compliments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Maria, California
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

We stayed at this property as a one night stay with a 14 day park & fly package. The property overall is very nice, but can be very busy. They were holding a dance competition the day we arrived so there were lots of people roaming the hotel lobby. The location is close to the airport and they have a shuttle that takes you to the airport and picks you up when coming back. Our room was very nice, but we didn't have a great view of anything. Bed was comfortable and very clean room. We did have a drink at the bar and met a very nice bar tender that has worked there for several years. We enjoyed our drinks and then we were able to catch a bus a few steps from the hotel and it took us to Manhattan Beach. The cost was $5.00 each for a round trip. We surely enjoyed this great excursion. In the morning we took the shuttle to the airport and that went very well, but coming back was another story. When we came home from our vacation it took us at least an hour if not more for the shuttle to come by and get us. Lousy service on that part, but over all everything else was nice. I would stay there again.

Room Tip: If you care about a view I would pay extra for it, but if not,don't bother. all the rooms are v...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blanca s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulices H, Manager at Hilton Los Angeles Airport, responded to this review, 7 June 2014
Outstanding Hello Blanca S,

Thank you for taking time to provide your feedback regarding your recent. We are sincerely appreciative for the thoughts you've taken the time to express and thank you once more. To add, thank you for the understanding you demonstrated by the circumstances the hotel provided the day of your check-in. Additionally, please accept our sincerest apologies for the fact that your room lacked a view. If you like, please feel free to have my email, Ulices.Hernandez@Hilton.com, in case you ever visit us again you can advise me of any special preferences. To kindly conclude, thank you for the decision you made in trusting us to provide with a place to rest and look forward to being of service to you again in the near future.

With compliments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seminole, Florida
Level Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

Stopped over on my way home from Asia for one night. Clean rooms bathroom was a little outdated (as well as some public areas) Great restaurants (although a little overpriced). Very convineant shuttle. Great unobstructed view of runway from room 1032.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rrobstet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulices H, Manager at Hilton Los Angeles Airport, responded to this review, 7 June 2014
Happy Hello Rrobstet,

Thank you for making a bit of time to provide feedback on your recent visit. Your sincerity and honesty is truly appreciated. To add, thank you as well for your decision in allowing us to provide you with a place to rest. Hopefully, the experience you had resulted in your trust still holding high and strong. For your convenience, please have my email, Ulices.Hernandez@Hilton.com as you have me here at your service. With humble appreciation, thank you again for providing feedback on your experience and truly hope you are having one phenomenal day!

With compliments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Los Angeles Airport

Property: Hilton Los Angeles Airport
Address: 5711 West Century Boulevard, Los Angeles, CA 90045-5672
Phone Number:
Region: United States > California > Los Angeles > LAX Area , Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Los Angeles Airport 3.5*
Number of rooms: 1234
Official Description (provided by the hotel):
Set just a quarter of a mile away from the Los Angeles International Airport (LAX) and featuring a complimentary shuttle service to and from the airport, the Hilton Los Angeles Airport hotel in California is ideally situated for travelers using LAX. The hotel's 1,234 guest rooms are equipped with WiFi and feature bright, modern furnishings. Keep up with work in the business center, or utilize this Los Angeles hotel's 55,000 sq. Ft. of meeting space for seminars and conferences. After a busy day, relax in the heated outdoor swimming pool and wind down in the whirlpool. Keep fit in the 24-hour fitness center, or simply enjoy a quiet stroll in one of the hotel's four outdoor garden areas. Enjoy delicious food in one of the hotel's four dining venues. Savor a Chinese breakfast at The Cafe, or experience the delights of northern Italian cuisine in Andiamo at the Hilton Los Angeles Airport hotel. ... more   less 
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Also Known As:
Hilton Los Angeles Airport Hotel Los Angeles
Hilton Hotel Los Angeles
Los Angeles Hilton

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