We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Crowne Plaza Los Angeles International Airport Hotel
Ranked #49 of 350 Hotels in Los Angeles
Dunfermline, United Kingdom
Level 5 Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Good location”
Reviewed 5 August 2014

The hotel is ideally situated as an airport hotel.
Free shuttle to and from the LAX.
Clean and tidy.
Computer access to confirm and print boarding passes.
Cafe and restaurant on ground floor.
Staff available to advise on LA.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review, 6 August 2014
I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward to welcoming you again when your travels bring you back to Los Angeles.

Thanks for your comments.

Best regards,

Paul Gibbs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,827 reviews from our community

Traveller rating
    552
    834
    299
    87
    55
See reviews for
387
606
174
426
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (306)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Newton Mearns, United Kingdom
Level 5 Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 August 2014

I stayed for one night prior to a flight, location for the airport is ideal. The service from the front desk, bar, shuttle was first class. The rooms were spacious, perhaps inline for some modernising soon but very comfortable, I wouldn't hesitate to return.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MR1979_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review, 6 August 2014
Thanks for the great review and I am glad that you and your family continue to enjoy your stays with us. I will be sure to share your positive comments with our entire team.

Best regards,

Paul Gibbs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading
Level 6 Contributor
102 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 August 2014

This hotel is ideal for the airport, about a five minute drive by free shuttle bus depending on which terminal you are using! Also got a really good rate as booked well in advance and cost was similar to HI express, work that one out!!!

The hotel is comfortable and the staff are friendly. If you are staying here for anything other than a early morning flight you will need a car as the hotel is no where near anything you would want to see. Although there is a free bus to the airport there is no handy public transport from there to anywhere else either, well this is the USA after all!!

There is a good breakfast selection. Did not eat in the hotel for other meals as either out or went to fast food places about 5 minute walk out of the back of the hotel.

Bed was lovely and comfortable with the CP matrass topper, HI choice of pillows soft or firm. Room was lovely and clean as was the bathroom.

Nice swimming pool and there is a gym onsite although I did not use the latter!.

Would I come back well this is my second stay here already!!

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank pair211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review, 4 August 2014
Thank you for the positive comments regarding your recent stay with us here at the Crowne Plaza LAX. We strive to provide personal service to each and every one of our guests, and I will be sure to share your positive comments with the entire staff.

Thanks for letting us know that we did an excellent job for you and we will look forward to hopefully seeing you again!

Best regards,

Paul Gibbs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrnambool, Australia
Level 6 Contributor
188 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 August 2014

Just a special note of commendation for concierge Xavier Rimmington for excellent knowledge, customer service, friendliness and his great sense of humour! You made our stay in LA a warm and friendly experience. We will return.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank coogee3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review, 4 August 2014
I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We will be sure to recognize Xavier for his exceptional service as well.

We truly appreciate your patronage!

Best regards,

Paul Gibbs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level 6 Contributor
196 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 1 August 2014

Stayed for one night either end of our ATI tour across Western America. Rooms were standard stuff for this sort of hotel chain. Staff were friendly enough, although quite slow in the restaurant. The hotel is excellently placed for LAX but terribly placed for anything else in LA. Food and drink is quite expensive, probably because they know there are few alternatives. For breakfast ignore the hotel and go over the road to Buffet Express for cheap'n'cheerful food ($6.50 for breakfast as opposed to $16.00).

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank BenandAlexandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review, 4 August 2014
Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff.

Thanks again for letting us know that we did a good job for you overall, but also where we can improve. We will look forward to seeing you again the next time your travels bring you to Los Angeles!

Best regards,

Paul Gibbs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boynton Beach, Florida
1 review
Reviewed 1 August 2014

My overnight stay was delightful! I had just finished 3 weeks of working with 78 teenagers. During that time I was getting less than 5 hours of sleep a night. I was given a beautiful room on the "quiet" floor. I napped in peace, then headed downstairs for a quiet dinner. I had a wonderful waitress, she gave me good advice on a dinner and wine choice. Then up to end my day. The room and bathroom were spotless, and the bed was incredibly comfy. I would stay there again.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LillR477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review, 4 August 2014
Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again.

Cheers!!

Paul Gibbs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level 6 Contributor
1,017 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 377 helpful votes
Reviewed 31 July 2014

It will be so bitter to explain how mistreated we were by the night shift front desk staff. We never felt so undefended ever. They wanted us to accept whatever they want and in case we say something, they will send security to kick out of the property... really was worst than being thieves. They forget that we are not asking for charity, we are demanding a fair and professional service which we paid for. I dare to say that we felt a racist element against us. Pity on those souls...

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank draghignazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review, 1 August 2014
Please accept my sincere apologies for the negative experience at the Crowne Plaza LAX. As you can see by our previous reviews, your stay is not indicative of the way we operate the hotel on a daily basis.

I will certainly address your concerns with the appropriate managers on our team but I assure you that none of them are racists. Both our guests and our workforce are quitre diverse. Please feel free to contact me directly should you wish to discuss this further.

We look forward to having you back in an effort to win back your loyalty to the Crowne Plaza Brand.

Sincerely,

Paul Gibbs
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Los Angeles hotels
LAX Area
Hilton Los Angeles Airport
Hilton Los Angeles Airport
#88 of 350 in Los Angeles
4,761 reviews
LAX Area
Los Angeles Airport Marriott
Los Angeles Airport Marriott
#67 of 350 in Los Angeles
2,680 reviews
The Westin Los Angeles Airport
#50 of 350 in Los Angeles
3,451 reviews
Show Prices
Show Prices
Show Prices
LAX Area
Sheraton Gateway Los Angeles
Sheraton Gateway Los Angeles
#74 of 350 in Los Angeles
573 reviews
LAX Area
Embassy Suites by Hilton LAX North
LAX Area
Courtyard Los Angeles LAX/Century Boulevard
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Los Angeles International Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Property: Crowne Plaza Los Angeles International Airport Hotel
Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Phone Number:
Region: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Best Value Hotel in Los Angeles
#37 Romantic Hotel in Los Angeles
#47 Family Hotel in Los Angeles
#66 Business Hotel in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Ctrip TA, Expedia, TripOnline SA, HotelQuickly, Ebookers, Cancelon, Evoline ltd and getaroom.com so you can book your Crowne Plaza Los Angeles International Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing