We stayed on night on points for the location near he staples center for a concert. As I approached the hotel at 3:00 pm to check in, I was nervous. The area seemed a bit rough and run down. However once inside the hotel the staff was friendly and helpful. They informed us of a free shuttle service to LA LIVE ( staples center) and that was a complete bonus. The room was huge and beautiful. I never left the hotel and my daughter and her friend took the shuttle, and I called in for food, as I wouldn't recommend walking or even driving In the neighborhood if unfamiliar. The shuttle service, manager, housekeeping; everyone we encountered was professional and friendly. The kicker was after I checked out and was home, I realized I had left an antique and sentimental ring in the room. I feared the worst. However, the kind and friendly housekeeping staff that greeted us as we left our room turned in my ring. They locked it in a safe and now are sending it to me! Not only was the staff everything listed above, they were ethical! So happy to have honest and trustworthy people working in a hotel. Awesome staff, just awesome!!!
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- Also Known As:
- Holiday Inn Express Hotel Los Angeles
- Ramada Los Angeles
- Los Angeles Ramada