Booked a night to spend the day at Universal Studios, checking in was ok and the rep worked with my special request for a high floor. Upon entering the room, I noticed the carpet had really gross stains from liquids of some sort. The bed had hair from other guests, and bedding had a stain as well. The bathroom was ok,until I saw the toilet was NOT thoroughly cleaned around the rim and the seat as well. I also noticed hair in the shower walls and that was unacceptable. Our room was near the elevators, so I highly don't recommend staying near them due too the loud other guests walking by. I was not impressed with the Sheraton, I will be staying at the Hilton next door.
- Official Description (provided by the hotel):
- Nothing says Hollywood like a facelift. We have started our guest room renovation at the HOTEL OF THE STARS. All services are still available for guest use during this phase. At the Sheraton Universal Hotel, located next door to the excitement of Universal Studios, we artfully blend Sheraton's four-star service with the history of an iconic Hollywood Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton