I go to this hotel since 2006 and have always been for more than two weeks each year.
Last year I realized that it was much worse in the clientele and services, but this year I wanted to trust it anyway... I had not ever done! People who use the laundry-room at 2 am - yes you read that right, 2 am - You have an idea about the noise that can do a dryer in the silence of the early hours of the morning? If you want to experience it, this hotel is for you. When I say it at the front desk they ask me "what is the problem?" Are you kidding me? This is a hotel or a laundry-room? I pay to sleep but sleep is not included in the services of this hotel. Employees that sweep the floor at midnight, people who play football at 10 pm in the parking lot - hope that your car is lucky - and people at the front-desk - including the manager - who want say only "sorry". I dared to continue to complain and the manager began to be impatient, I was a bother to him, not a guest, because when I said that I would not come back, he replied "ok!". The new policy of the hotel is not caring for customers.
It was once a hotel for businessmen, quiet and clean. It is now a 2-star motel, with no rules, with rude customers, and not so clean. There are many other problems, such as a wi-fi connection slow and nasty people at the front desk, that never say hello to you and with frozen smiles, they are there just to charge the check on your credit card. Do not expect anything more, not even by the sevices that are scarce and of poor quality. But, if you are used to low standards, you like to sleep maybe two hours a night, do not bother the people which behaves as if it were in the pub until 3 am, then it might be your hotel.
I repeat, this hotel has fallen very low, you might have a depressive experience!
- Official Description (provided by the hotel):
- Experience style and comfort at our San Fernando Valley Hotel in Chatsworth. With its enviable Los Angeles area location in the San Fernando Valley, Radisson Hotel Chatsworth boasts elegant, full-service accommodations just minutes from the Warner Center. Hotel highlights include an on-site Fitness Center, a heated pool and whirlpool, complimentary Wi-Fi Internet access, a lush, tropical courtyard and an on-site restaurant and lounge. We are just east of Simi Valley and offer you easy access to both Universal Studios© Hollywood theme park and Six Flags© Magic Mountain park. Make your reservation at the Radisson Hotel Chatsworth and see what sets us apart from the rest. 100% non-smoking facility. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Hotel Los Angeles
- Radisson Los Angeles
- Los Angeles Radisson