I have stayed once or twice a year for a few years while out in LA, and it was always fairly nice. However, it is not being well-maintained. The wear is really showing. OK, not a big deal. It is a good location for those needing to stay in the west valley.
But it is the little things that tick you off and sometimes make you say "OK, I'm done... Next time I'll be somewhere else". It wasn't the rooms. Yeah, they are worn a bot, but it wasn't a big deal. For me, it is the coffee situation. Trivial, maybe, but here it is...
Nowadays hotels in this class like the Hampton Inn, Comfort Inn, etc. all have a simple buffet included in the price. I'm not a breakfast fan, but I want my coffee. Those little in-room pots make dirty water, and I want a decent cup. The thing is, that until 6AM, they do have free coffee in the Lobby. That is fantastic, but when their restaurant opens for breakfast, it vanishes. So I went downstairs for coffee, and it was gone.
I was told no problem, I could go get it in the restaurant. But I learned that it was going to cost me $10. I didn't want breakfast... just a refill of my coffee. No matter, $10. When I balked at this (nicely), the many at the desk pointed me to a Starbucks down the street. REALLY?
So first off, the coffee situation just isn't in sync with the standard of service of a hotel in this category, but the service... That was just a new low, especially on something as trvial as a cup of coffee that was free 20 minutes earlier.
- Official Description (provided by the hotel):
- Experience Style and Comfort at our San Fernando Valley Hotel in ChatsworthWith its enviable Los Angeles area location in the San Fernando Valley, Radisson Hotel Chatsworth boasts elegant, full-service accommodations just minutes from the Warner Center. Hotel highlights include an on-site Fitness Center, a heated pool and whirlpool, complimentary Wi-Fi Internet access, a lush, tropical courtyard and an on-site restaurant and lounge. We are just east of Simi Valley and offer you easy access to both Universal Studios© Hollywood theme park and Six Flags© Magic Mountain park. Make your reservation at the Radisson Hotel Chatsworth and see what sets us apart from the rest. 100% non-smoking facility ... more less
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- Also Known As:
- Radisson Hotel Los Angeles
- Radisson Los Angeles
- Los Angeles Radisson