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“The service from reception staff excellent and very...”

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Howard Johnson Inn & Suites Reseda
Ranked #78 of 352 Hotels in Los Angeles
Reviewed 5 June 2014

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Catherine R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
seeyeah, Guest Relations Manager at Howard Johnson Inn & Suites Reseda, responded to this reviewResponded 9 June 2014

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Reviewed 2 June 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Richard K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
seeyeah, Guest Relations Manager at Howard Johnson Inn & Suites Reseda, responded to this reviewResponded 4 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 June 2014

I stayed here with my family. Very average hotel, but it was cheap too so no I can't complain. Surrounded by auto shops so not a great location, common areas were not that clean either. Breakfast was a formality served in a very cramped place.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
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Thank deepakd77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seeyeah, Guest Relations Manager at Howard Johnson Inn & Suites Reseda, responded to this reviewResponded 4 June 2014

Dear Guest,

Thank you for taking the time to review our property. We provide all our guest with great quality and service for a great economical price. Our location is typical of a Los Angeles area neighborhood close to many of the LA area attractions. Our breakfast is served in the lobby but we have our outside patio area to eat as well as our meeting room when the hotel is busy. We hope to see you again soon.

Thank you,

Management

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Reviewed 30 May 2014

Front office personnel - Don & Miguel - very helpful in anything we needed or needed to know - great front office personnel - rooms are kept clean during our stay - General manager great in assisting us in securing the three rooms we required, and front office staff very cooperative in changing a room when my guest was not happy with the original assigned room. All in at, a 100% plus for all they have done for us in making our stay very pleasant. ken young

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Ken Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seeyeah, Guest Relations Manager at Howard Johnson Inn & Suites Reseda, responded to this reviewResponded 4 June 2014

Dear Guest,

Thank you for that great review of our property. We provide all our guest as much service as they require to make every experience like yours. All with a free smile. I will pass your comments regarding our staff to all members of our team. Look forward to serving you again.

Cheers,

Management

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Reviewed 26 May 2014

While one does not expect a full range of toiletries provided in everyroom and at all times in a budget hotel, I think it would be a good idea to have them available in case guests request. I asked for a shower cap. There was no shower cap in the room. In seven times that I stayed in this location, I asked for it once and I was told by front desk that they don't have any. I recall days where you could find a shower cap, a sewing or mending kit, shoe polish, along with soap, shampoo, and hair conditioner in every room. I agree that some of these products such as shoe polish and sewing kits go to waste and add to total operating cost and reduce net profit but to have them available at the front desk by request cuts back on waste and insures guest satisfaction and comfort.

  • Stayed: May 2014, travelled as a couple
    • Value
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Review collected in partnership with Howard Johnson
Thank Fariba S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seeyeah, Guest Relations Manager at Howard Johnson Inn & Suites Reseda, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for the review of our property. Please let me apologize for the front desk clerks error in not providing you with the shower cap. It may have been our newest employee. We do have shower caps, toothbrushes, toothpaste, sewing kit for emergency if guest may have forgotten items while packing. We will be training our new staff better. Please give us another opportunity to do better on your next stay with us.

Thank you,

Management

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Reviewed 25 May 2014

This is our second time staying here and extremely pleased yet again. This hotel is conveniently located to our needs; six flags, Santa Monica, Universal City, Hollywood, and close to our family. The hotel staff are courteous and professional and make you feel welcomed. We are always pleased every time we stay here and convinced this will be our spot to stay from here on. Breakfast is simple, muffins, bagels, toast, cereal, coffee, fresh fruits, and all the condiments to accommodate your breakfast. There are refrigerators in the rooms but the microwave is in the lobby. The rooms were clean and the beds were very comfortable and felt clean. The bathrooms were spotless, clean towels every day. The gated parking is a great added bonus. All in all, had awesome experience.

  • Stayed: May 2014, travelled with family
    • Value
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Thank 7Chino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seeyeah, Guest Relations Manager at Howard Johnson Inn & Suites Reseda, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for that great review of our Howard Johnson Inn & Suites in Reseda, CA. You are right we are conveniently located to many of the Los Angeles Area attractions such as Hollywood, Beverly Hills, Santa Monica, Six Flags, Getty Center, Venice Beach etc. Los Angeles is a big city with many areas of interest for tourist. Many guest are looking for great value and quality, as well as the best service. We are here to serve. Thank you for the acknowledgement of our staff.
We hope to see you again soon.

Cheers,

Management

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A Wyndham traveler
1
Reviewed 22 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank A Wyndham traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
seeyeah, Guest Relations Manager at Howard Johnson Inn & Suites Reseda, responded to this reviewResponded 29 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Inn & Suites Reseda

Address: 7432 Reseda Boulevard, Los Angeles, CA 91335-2818
Phone Number:
Region: United States > California > Los Angeles > South San Fernando Valley
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Los Angeles
#42 Family Hotel in Los Angeles
#59 Romantic Hotel in Los Angeles
#67 Business Hotel in Los Angeles
Price Range: £84 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn & Suites Reseda 2*
Number of rooms: 74
Reservation Options:
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Also Known As:
Howard Johnson Inn And Suites - Reseda
Howard Johnson Inn & Suites - Reseda Hotel Los Angeles
Howard Johnson Hotel Reseda
Howard Johnson Los Angeles
Los Angeles Howard Johnson

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