First the good: I really like the stylish room (had a studio) and the great location. The bad: When you check in, they not just run your credit card for the amount to be charged, they fully charge your credit card! Once you check out and pay, they lift/cancel that initial charge. Unfortunately, that's not what happened after my stay. I checked into another hotel a few day laters only to have my card declined. I called my credit card bank and was told that the inital charge has not been cancelled, meaning my card was charged TWICE for the full amount and sending it over the limit! This is totally unacceptable. Guests should be made aware of this at the time they check in.
- Official Description (provided by the hotel):
- SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers guests a luxurious and elegant hospitality experience in the heart of Los Angeles' vibrant landscape, located just a block from The Beverly Center. ... more less
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- Also Known As:
- Sls Hotel Los Angeles