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“Unbelievable !”
5 of 5 bubbles Review of Magic Castle Hotel

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Magic Castle Hotel
Ranked #1 of 349 Hotels in Los Angeles
Certificate of Excellence
Sydney
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Unbelievable !”
5 of 5 bubbles Reviewed 3 December 2013

I am writing this review as I have never received such attentive and wonderful service, and having had been in the travel industry for 15 years and stayed at many hotels around the world the service here is far the best. We have two 17 years olds who have free wifi and endless free snacks yes FREE., we have just come from Caesars in Vegas $12 for coffee in room , Wifi too expensive to mention laundry $5 an item here at the MAGIC Castle it's all FREE ... 2 bedroom apartment is clean and well equipped 3 x tv kitchen, dining room and lounge and beds that are soo comfy.
The staff make you feel so welcome, Kevin, Marcus, Bree and Mary..something sorry ... But everyone we have met deserves recognition for their outstanding attitude non stop tips and amazing service.. I could go on and on ... But finally Free laundry service, free Wifi, free snacks, 5 minutes walk from Manns theatre ... Words fail me !! Come to La and book this little gem you won't be disappointed

Room Tip: Room over the pool area maybe better
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Salenak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (548)
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English first
New York City, New York
1 review
5 of 5 bubbles Reviewed 1 December 2013

If you are looking for a good hotel at a reasonable price, this is the one. There is nothing more to be said, since all the previous reviews have said more than enough. Great location. Spacious room. Wonderful staff. Everything is very good. Very satisfying stay.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Y_He93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 1 December 2013

The Magic Castle is in a great location, just a few minutes walk from Hollywood Boulevard.
The rooms may not be the newest room around, but they are very clean and comfortable.
What also makes this stay so wonderful is the staff. Their customer service is exceptional. Nothing is too much trouble and they are incredibly friendly and welcoming. They are able to assist with tours, public transport, taxis, directions etc etc.
We had a night NBA game at the Staples Centre and were at Universal Studios during the day. Realised we may not be able to take back pack to game and one of the staff, Darren, offered to pick it up from us at Universal on his way past! Now that is service you would expect from a tiny country pub, if at all, but certainly not LA, or any other big place. Darren even recommended a great restaurant across the road from the Staples Centre, made a reservation for us and explained how to get there. Perfect!
We are couple travelling with our youngest son (15), so apartment style hotel room suited our needs.
The 24 hour snacks are a treat and the complimentary breakfast very good.
I would highly recommend the Magic Castle and see why it is so highly regarded in all the reviews.

Room Tip: We had a one bedroom apartment. Our son (15) was on sofa bed in lounge room, but apartment is very s...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank claire255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager, General Manager at Magic Castle Hotel, responded to this review, 2 December 2013
Hello Claire and Family,

I'm so glad you enjoyed the hotel so much. The pleasure was all mine. It was so much fun getting to know you and your family a bit. I so glad you liked that restaurant (it's my favorite place to go before an event at Staples Centre). You guys know how to travel!!! You packed so much in!

Please come back and see us soon.

Sincerely,
Darren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
59 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 bubbles Reviewed 30 November 2013 via mobile

We had stayed in 2012 and were looking forward to returning in 2013 and were not disappointed!

We were in room 207 which is a One Bedroom Suite at the back of the property so very quiet. The balcony overlooked the poor and the room decor was modern.

Breakfast & unlimited snacks are included but what makes this property so amazing is the staff - they clearly love their jobs and this shows. Nothing is too hard and they are super friendly!

Hope to return again in 2014!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 30 November 2013 via mobile

This funky little hotel next door to the prestigious Magic Castle Club is fantastic. We didn't know what to expect but were very pleasantly surprised. The staff are exceptionally attentive, helpful and will do virtually anything to make your stay truly memorable. We went to dinner at the Magic Club and all we can say is WOW! We wouldn't hesitate to request to stay at the Magic Castle again or recommend it to anyone who wants something a bit different and in the mix of things.

Stayed November 2013, travelled as a couple
Helpful?
Thank BrinksMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

My husband and I stayed at the magic castle hotel for 2nights.the service was out of this world.staffqefe so friendly and fun our daughter was really unwell and they were very caring and empathetic with us and helped out heaps. The snacks were so good and just kept coming! Rooms were small and nothing special but the service and location made up for that :)

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larneyb14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager, General Manager at Magic Castle Hotel, responded to this review, 2 December 2013
Hello,

Thank you for taking the time to write your review. On behalf of the entire staff, we hope your daughter is doing better.

I'm so glad you enjoyed the hotel so much. With regard to your comment about the rooms being small, I am assuming that you were in one of our seven "Single" rooms, which are indeed pretty small. For the TripAdvisor readers out there, most of our rooms are actually Suites which are approximately 575 Sq Feet (53 Sq Meters) and include a full kitchen, dining area, living room, and separate private bedroom. We also have some suites with two private bedrooms. I'm only mentioning this because one of the features that make us so unique, is in fact our very large rooms.

Thank you again. Please come back soon and be sure to ask for me so I can personally see to it that you get a great room!!

Sincerely,
Darren Ross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

Wow - this is our second visit to Magic Castle Hollywood and it is still as good as ever. Location is amazing and the Staff are just so friendly and helpful - always happy and smiling and nothing is ever too much trouble for them. The rooms are clean with really comfortable beds and it is great to have a nice breakfast as part of the deal.
Thank you to the Team - you certainly know how to make visitors feel welcome.
The Servanties, Auckland NZ.

Room Tip: I think the higher floors are better and more private as breakfast and pool are in the courtyard whe...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaylene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magic Castle Hotel

Property: Magic Castle Hotel
Address: 7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028-8603
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Los Angeles
#2 Romantic Hotel in Los Angeles
#11 Business Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Magic Castle Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more   less 
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Also Known As:
Magic Castle Los Angeles
Hotel Magic Castle

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