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“Best place to stay”
Review of Magic Castle Hotel

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Magic Castle Hotel
Ranked #2 of 351 Hotels in Los Angeles
Certificate of Excellence
UK
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Best place to stay”
Reviewed 29 August 2014

I have stayed here 3 times now and the location, accommodation and service are amazing.

Its ideal for exploring Hollywood, just a short walk to Grauman's Chinese Theater (1 block). They were also offering a free shuttle to the Farmers Market and the Hollywood Bowl.
The rooms are large, the hotel provides free breakfast, snacks, soft drinks and a dvd loan library.

On our last day we had checked out and left for the day. Our flight wasn't until the evening. so we left our bags. When we returned they treated us like we were still guests offering us access to the facilities and free mini bar.

After we had left they found our sons mobile phone and were kind enough to arrange shipment back to the UK.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank SteveUK07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (548)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Brisbane, Australia
Level Contributor
225 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 28 August 2014

What everyone says is true, service is outstanding, nothing is too much trouble for these guys, the place is clean and our room (if not a bit out-dated), was comfortable and clean. The free snacks were a special treat for the kids and the breakfast was nice to have by the pool (or in your room) every morning. I particularly loved how we turned up with a weeks worth of washing and our cleaner took it all away and it was back in our room when we got home the next day - love this free service (a nice tip per bundle is always welcomed). It was my son's 11th birthday and they had a cake waiting for him with some balloons and snacks in the room when we arrived, he was chuffed. great positing, great hotel, good price. We'll be back as well as recommending it to anyone who is staying in the Hollywood area. Thank you.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 August 2014

This is a quirky retro style hotel located just five minutes away from Hollywood Boulevard and close to Universal Studios and many other tourist hotspots. Staff were so friendly and the unlimited supply of soft drinks and snacks very welcoming. Families in particular would appreciate this. Breakfast by the pool was good including plenty of fruit. Friendly staff helped with our luggage and Darren Ross, the General Manager, went out of his way to ensure everything was to our liking. What the hotel lacks in luxury it is more than made up for by the excellent attitude of all the staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 August 2014

This was my 4th or 5th stay at Magic Castle Hotel and as usual the service was outstanding.

I was in Room 216 or 218 (I can't remember which one) and the apartment was amazing. It was huge, the kitchen was huge, the balcony looking out over the pool was awesome. There were 2 sets of stairs so if you have mobility issues and can't walk up stairs this is not the room for you. But was fantastic for me. It was quiet, no road noise and air conditioners in the apartment were very quiet

Free snacks are awesome and a nice touch. Free DVD library. Awesome popsicle hotline by the pool which I was able to use and had a popsicle within about a minute of calling the hotline.

The hotel will do your laundry for you or they have washers and dryers so you can do your laundry yourself.

Breakfast is a great way to start the day, you can choose from fruit, yoghurt, cereal, muffins, bread and pastries, juices and coffee. Definitely more than adequate to fill you up for a day of sightseeing.

I can't say enough about the amazing service of all the staff at Magic Castle. Every staff member I came in contact with was just amazing. So if you appreciate amazing service then this is definitely the hotel for you.

The hotel is only a short walk to all the action of Hollywood Blvd

I can't wait to get back there for another visit and hopefully it can be longer than 5 nights next time

There was only one negative of my stay and it wasn't actually the hotel but the shuttle service that they organised for me to get to the Rose Bowl for Eminem. The service was very poor and I was overcharged by the Shuttle. So next time I stay at Magic Castle I wouldn't use the Shuttle service I would rather use a cab.

  • Stayed August 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank kiwizuzu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N Ireland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 August 2014

The service we received from every member of staff was second to none, but special mention must go to Nick and Kevin, they were outstanding. We arrived early but our room was waiting for us. This was another welcome surprise, a beautiful two bedroom suite that was actually as big as an apartment. The free snacks and complimentary continental breakfast were well received.
A wonderful experience and a hotel I would highly recommend.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Freeatlast55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

The Magic Castle was a true delight to stay in. Magic being the perfect word to describe our stay with them during August 2014. Nothing is too much trouble for the staff - all of whom could not do enough for us, ensuring the rooms were good enough for us, recommending their second pool in case the one at the castle was a little crowded as a few kids were in it on arrival (the 2nd pool is a delightful sanctuary and they even shuttle you up it for free, to save your legs!). I have never experienced a group of people who genuinely seemed to love their job and wanted to make sure we had everything we needed. Special mention to the 2 Nicks who ordered shuttles for us to the 2nd pool, kept me in cookies and lime and lemon soda and Nick D who joined our facebook page ;P )

On arrival, we were greeted with a welcome glass of lemonade - perfect after our long drive from vegas. Everything was explained to us regarding the local amenities, where to go in the day, where to eat, how to get there, but even better that we could get take out, ordered for us, delivered to our rooms at any time!Free DVD rental, free unlimited snacks 24 hours, amazing service & a lovely welcome note and surprise for us when we got to our rooms. There are no lifts but the guys kindly helped us up the stairs with our cases. We really couldn't have asked for more

Our rooms were fabulous -we traveled as 2 couples and each couple had one bedroom suites - literally more room than we have at home! for 2 of us it was amazing, it would be more than enough room for 4. We definitely saved the best till the end of our trip and i really hope we get to go back and stay with them again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hazlet, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

I have never met a more gracious and courteous team. They go out of their way to make you feel comfortable. We had a 2 bedroom suite - beautiful, clean, three tv's (necessary for my family). I am sorry that we did not stay there for our entire trip (moved over to Pasadena). They offer you free snacks ( as much as you want), free conventional breakfast and free pass to LA Fitness gym. They have directions to many places and if they don't, the graciously look it up for you. The only downside is tight parking. If I ever go to LA again, I am booking this hotel. P.S. the hotel is one block from Hollywood Blvd for you sightseers'(?).

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Francis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magic Castle Hotel

Property: Magic Castle Hotel
Address: 7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028-8603
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Los Angeles
#2 Romantic Hotel in Los Angeles
#11 Business Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Magic Castle Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more   less 
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Also Known As:
Magic Castle Los Angeles
Hotel Magic Castle

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