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“OK hotel, weird (not good) experience”

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Hotel Silver Lake Los Angeles
Ranked #281 of 350 Hotels in Los Angeles
Henderson, Nevada
Level 4 Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“OK hotel, weird (not good) experience”
Reviewed 3 April 2014

Property is a former LA apt. bldg. Exterior corridors, elevator (although if your room is on "4" you will have to walk up a flight of stairs to reach it). Modern king room with large flat screen TV, ample TV channels, free wifi, work desk. Door steps vary in height, use caution when entering or exiting room. Pool (untried), outdoor patio on 5th floor. Free breakfast. Vending machines in lobby. Now the weird part: I had gone to bed and (I think) I had locked and deadbolted the door. All of a sudden at about midnight a bunch of people started pounding on the door, repeating, "Angel! We know you're in there!" And then someone inserted a key, -- the door opened --, and only the U-shaped metal door thingie kept them from coming in. I called the front desk and was hung up on. I called 9-911 and reached the LAPD who said they were responding. Eventually the pounding stopped and someone else started knocking on the door. "Front desk!" Like at that point I was really going to open the door to somebody claiming to be from the front desk. Free parking.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mbstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A P, Manager at Hotel Silver Lake Los Angeles, responded to this review, 10 February 2015
We are very sorry that you had to experience this, we have new different managers and we agree that was weird. The only explanation is that the electronic key cards work for a specific time, and they are either returned or get thrown out but do not work after the allotted time of paid stay. We have not ever had this happen before and we understand that this is an older review, but still wanted to express our apologies. Thank you.
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138 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Long Beach, California
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 January 2014 via mobile

Came here twice with my girlfriend just to relax and wind from everything else....very good service and good rooms for a good price. Wifi is a little iffy but besides that no complaints with anything else.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank alanv550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A P, Manager at Hotel Silver Lake Los Angeles, responded to this review, 4 October 2015
Thank you for the feedback. We appreciate the patronage.
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Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2014 via mobile

The outside of the hotel had me weary-and the location (bad neighborhood).But once I got to my room I was RELIEVED!Very clean and spacious with no signs of bugs!I stayed in the winter so maybe they were gone anyway!The staff was friendly and the breakfast was excellent!My vehicle was secure in thier video monitored parking lot.I left very very satisfied and happy!

Stayed January 2014, travelled with friends
Helpful?
Thank nobreak1269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A P, Manager at Hotel Silver Lake Los Angeles, responded to this review, 4 October 2015
We understand that this is an older review, however we just wanted to say thank you for the past feedback and we appreciate your patronage!
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Rio de Janeiro
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 November 2013

The hotel is a disgrace to the Quality Inn brand, at least for the brand in Brazil who usually have reasonable hotels.

The hotel as a whole is nasty, dirty and unkempt. The hall/corridors are so ugly and dirty that comes to fear, the rooms are a blend of: dirt, noise and old things.

Worst of all, they charged my card the wrong (more than they should charge, of course) and I'm here fighting to give back my money.

Simply horrible. Quality Inn NEVER MORE!

Room Tip: Wish a good room? The tip is: Never Stay here!!!!
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank andrejbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJ D, Guest Relations Manager at Hotel Silver Lake Los Angeles, responded to this review, 21 November 2013
sorry no credit card extra charge
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Travellers are raving about these Los Angeles hotels

Santa Rosa, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2013

This hotel is a nightmare. Mold in the bathroom, shower handle kept falling off, toilet ran, room smelled like cigarettes, noisy, frayed towels, walls were damaged, poor lighting, some of the outlets did not work and staff needs training regarding ADA guidelines.

Room Tip: Choose a room at another hotel!!!!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Edith V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJ D, Guest Relations Manager at Hotel Silver Lake Los Angeles, responded to this review, 21 November 2013
sorry for any
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morro Bay, California
Level 6 Contributor
137 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 6 October 2013

When I first moved to LA in the mid 60's, there she was rising above the Hollywood Freeway on my way home from work every day. She's still there and although she's showing her age, she's still a good deal in an excellent location. And she's clean, her rooms are large, and her attendants are friendly and helpful. Try to get a room WITHOUTa view on the backside of the motel, facing the hillside. They are very quiet, with NO freeway noise. The pool is a bit of a walk from some rooms, but it is large and clean.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2bears93442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJ D, Front Office Manager at Hotel Silver Lake Los Angeles, responded to this review, 8 October 2013
thanks for staying
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Hertford, United Kingdom
Level 6 Contributor
297 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 27 August 2013

Location was run down, surrounded by roads and freeways, nothing nice to look at, dirty swimming pool with federal closure notice on it overflowing trash bins, but worst of all was the plastic crockery and cutlery with the breakfast.
Staff were polite but not very welcoming and despite traffic all around the room was quiet, reasonably clean and comfortable.

Room Tip: Go somewhere else!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GerbilQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJ D, Front Office Manager at Hotel Silver Lake Los Angeles, responded to this review, 28 August 2013
sorry for all caused
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Silver Lake Los Angeles

Property: Hotel Silver Lake Los Angeles
Address: 250 Silver Lake Blvd, Los Angeles, CA 90004-3651 (Formerly Americas Best Value Inn Los Angeles)
Region: United States > California > Los Angeles > Central L.A
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #281 of 350 Hotels in Los Angeles
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hotel Silver Lake Los Angeles 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
We are a limited service hotel located Right off the Freeway where Los Angeles and Trendy Silver Lake meet. We have approximately 60 rooms with Free WiFi, Free Breakfast, Pool and comfortable rooms. ... more   less 
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Also Known As:
Hollywood Silver Lake Hotel And Suites
Hollywood Silver Lake Hotel Los Angeles
250 At Silver Lake Hotel
Los Angeles Holiday Inn
Holiday Inn Los Angeles

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