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“Awesome experience!”
Review of Century Park Hotel

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Century Park Hotel
Ranked #111 of 354 Hotels in Los Angeles
GreenLeadersBronze level
Reviewed 14 August 2014

I stayed at this hotel for my birthday. This hotel although small was big on ambiance and service. The staff was so accommodating and very pleasant. I mean genuinely nice people who went out of their way to make me feel like a queen on my birthday. They were so sweet placing a birthday card in my room, which was just priceless. I mean, who does that any more? The facility was clean, and the 2 story loft room was to die for! The free breakfast was better than most I have had in a hotel and they kept it coming until the last guest left.

If you want a great home style hotel room in the sometimes impersonal big city of LA, then you must stay here! You will be pleasantly surprised! I will definitely return. Thanks to Janice and Rozi. You are the best!!! And thanks for upgrading me to the Presidential Suite for my birthday!

Room Tip: The 2 story loft rooms were very quiet, comfortable and private.
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  • Stayed: August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Atriley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Century Park Hotel, responded to this reviewResponded 5 November 2014

Dear Atriley,
We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

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176 - 182 of 486 reviews

Reviewed 9 August 2014

Thank you for making our 4 night stay so pleasant.

+ Great service provided by professional staff. ROZI, Janet & Mr Kamran !
+ Clean & cozy good size rooms
+ Good variety hot/cold breakfast
+ location
+ tea/coffee/water 24/7
+ quick check in/out
+ travel service offered
+ multi channel tv
+ good size rooms and awesome 2 story rooms on the 4th floor.
+ free wi-fi and printing (thank u holiday inn !!)
+ free goodies.. water, gums - that are the little things makes a big difference :)


- small breakfast area , hard to find a place especially if you are family of 4
- no pool or gym
- valet parking only $18/night
Will be back when in LA !

Room Tip: 2 couples or families with bigger kids should choose 2 story room for more privacy/ 2 Tv s:)
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  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank o_sana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Century Park Hotel, responded to this reviewResponded 14 August 2014

Dear o_sana,

Thank you so much for your positive feedback about our Holiday Inn Express - Century City Hotel. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.

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Reviewed 2 August 2014

I was there only for one night on a business trip. I actually was surprised at how clean, efficient, and well-appointed everything was. The room was cool - not frigid - upon entry, and I arrived early.

The staff was very helping.

If there was anything negative it was that the breakfast area was too small, but that, too, was passable.

The location was fine for Century City and much less expensive than the hotel where I would have stayed if it had not been sold out.

Room Tip: I stayed in 301, which had a small area with a couch indented an outdented area. Quite pleasant.
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Stayed: August 2014, travelled on business
Thank Stan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Century Park Hotel, responded to this reviewResponded 14 August 2014

Dear Stan E,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about housekeeping.

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Reviewed 25 July 2014 via mobile

Stayed with my whole family for 5 + 7 nights. We love the location, very cozy neighborhood and very close to Beverly Hills. All staff were great, especially Rozi at front desk. She's always happy to assist us, from storing the baggage, getting us water for road and reserving transportation. We feel at home.

Stayed: July 2014
Thank Hudson A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Century Park Hotel, responded to this reviewResponded 14 August 2014

Dear Hudson A,

Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.

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Reviewed 24 July 2014

Booked the "Standard Room" at the published price, was told at check-in that "Standard Room" means "Run of the House" that the room type cannot be guaranted. And was told the hotel is sold out so the only room type left is a two double bed room. Fine.

Got to the room. On the 2nd floor, facing the street. NOISY as hell. Had a horrible night of sleep, especially starting from early morning when traffic on the street catches up.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank silencer-DDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Century Park Hotel, responded to this reviewResponded 9 August 2014

Dear silencer-DDD,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Century City.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed 22 July 2014

Stayed for 4 nights and felt like it was my second home. The staff, I dealt mostly with Troy, was very polite, attentive, and accommodating. Rooms were kept clean and the beds and pillows were very comfortable. I was attending a conference at a hotel on Avenue of the Stars which was within easy walking distance. Westfield Mall with a great food court was also easily accessible. Appreciated having a refrigerator and microwave in the room which I filled up at the Ralph's store across the street. Great location, great experience, will definitely stay again and highly recommend!

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
2  Thank marnie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Century Park Hotel, responded to this reviewResponded 14 August 2014

Dear marnie m,

We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.

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Reviewed 21 July 2014

A #1 thank you to ROZI! you were terrific! we picked this hotel being hopeful it was close enough to use bus service and it was! This place is across the street from bus stop. We went to Santa Monica Pier, Hollywood BLVD, Universal Studios, (Walked to Rodeo Drive), Walk of Fame area, Hollywood sign(you can see if from Highland Mall on Walk of Fame) we got a free upgrade to a super cool room that had the bed in the loft area. They allowed us to check in early as well which was great so we could get on our way of touring. We needed maps and needed to know where stuff was and they printed stuff out and were beyond helpful. We hope to return to LA sometime to do more and this is where we will be staying for sure. This hotel is also is a 2 min walk to a great mall/eatery called Westfield Century City Mall. Because we took the bus we had to walk a bit a night in this area and had no issues.
At the end of our stay we had forgot to arrange for the shuttle the day before for our flight out so they arranged a towncar for us stressfree for us(at our expense)
We also had a midnight flight our so they gladly locked our suitcases up for the day and let us use public facility to change and get ready at the end of day
OVER ALL Best Holiday Inn Express we have ever stayed at.

  • Stayed: April 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank carribeanheatneeded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Century Park Hotel, responded to this reviewResponded 14 August 2014

Dear carribeanheatneeded,

Thank you so much for your positive feedback about our Holiday Inn Express - Century City Hotel. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Century Park Hotel

Address: 10330 W Olympic Blvd, Los Angeles, CA 90064-2521 (Formerly Holiday Inn Express Century City)
Phone Number:
Region: United States > California > Los Angeles > Westside
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#18 Business Hotel in Los Angeles
#30 Green Hotel in Los Angeles
#52 Family Hotel in Los Angeles
Price Range: £146 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Century Park Hotel 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
The Century Park Hotel is an upscale boutique hotel located in the neighborhood of Century City adjacent to Beverly Hills and Westwood. Century City is the home of Fox Studios, MGM, Creative Artists' Agency, International Creative Management, Century City Mall and Westside Pavilion for its corporate travelers and centrally located within 5 miles to all attraction spots such as Rodeo Drive, UCLA, Getty Museum, Sunset Strip, Santa Monica Beach (as pictured) and The Grove for its vacationers. We provide an impeccable staff specializing in assisting guests' needs by making your home away from home enjoyable, pleasant and comfortable, as well as a Concierge to assist you with a night on the town! We are a 100% smoke free property that features spacious rooms and suites with spiral staircases to loft bedrooms, and breathtaking views. Each room is equipped with three phone extensions, including a bathroom phone, complimentary wireless Internet, bottled water, 42" flat HDTVs, and features free HBO. Enjoy robes in all suites. We feature at our hotel an breakfast bar featuring our fresh baked cinnamon rolls, and assorted selection of buffet items. ... more   less 
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Also Known As:
Holiday Inn Express Century City Hotel Los Angeles
Holiday Inn Century City
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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