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“Our stay at the Carlyle”
Review of The Carlyle Inn

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The Carlyle Inn
Ranked #29 of 351 Hotels in Los Angeles
Certificate of Excellence
Melbourne, Australia
1 review
“Our stay at the Carlyle”
Reviewed 1 September 2014

The Carlyle is located at a handy spot in LA. The facilities are reasonable and complimentary breakfast quite good. The down sides are: It lacks guest laundry facilities and can be a bit noisy due to traffic along Robertson Blvd.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Noam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W, General Manager at The Carlyle Inn, responded to this review, 8 September 2014
Dear Noam W,

Thank you for your review! We are so glad you enjoyed your stay from the location to the breakfast and facilities! But I am so sorry that your night was disrupted by street noise. We have made improvements to our rooms facing Robertson, by installing double-pane windows; which we have been told by many of our regular guests, has significantly reduced the traffic noise. We hope that you will choose again us when your travels bring you back to the Los Angeles/Beverly Hills area…when you do the Front Desk will be happy to recommend a laundry service, as we have several within close proximity, and we can even arrange for them to be picked up and returned. Hope to see you back soon!

Kindest regards,

Denise Waggoner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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506 reviews from our community

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    60
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
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English first
Paihia, New Zealand
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 August 2014

The room was comfortable and clean. The breakfast was good and made a good start to the day. The location is handy and a bus stop around the corner takes you all the way to Santa Monica Pier for only $1. The best feature of this hotel is the staff. Juan Carlos the manager and his staff were very friendly and went out of there way to help. Wendy the receptionist even gave us a card with her number, to call if we got lost, so she could give us directions. Thank you for an enjoyable stay.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W, General Manager at The Carlyle Inn, responded to this review, 12 August 2014
Dear Jim C,

Thank you for your wonderful review and for choosing the Carlyle Inn. I appreciate your mention of our location; so central to so much of what Beverly Hills, Los Angeles and West Hollywood has to offer, and so convenient to get to Santa Monica and Venice Beach. I am very pleased to read about the customer service that the staff provided during your stay with us, they are always elated when they are mentioned in customer comments. Thank you. We look forward to your return when your travels bring you back to the Beverly Hills/Los Angeles area!

Kindest regards,
Denise Waggoner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 August 2014

This hotel is very nice for the price and location. Recommend this hotel. We had a pleasant stay. Breakfast was included and the location was convenient for Hollywood, Beverly Hills etc. Room was clean and quiet even though our room faced the street.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank familyIndian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W, General Manager at The Carlyle Inn, responded to this review, 12 August 2014
Dear familyIndian,

Thank you for your review and for choosing the Carlyle Inn. I appreciate your mention of the great value that you received for the dollars spent which includes amenities such as our daily breakfast and complimentary Wi-Fi. We are in a great location and I’m glad that you had time to discover the area. We appreciate the feedback about our wonderful hotel and glad you will be recommending us! We look forward to welcoming you back soon!

Kindest regards,
Denise Waggoner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 August 2014 via mobile

Stayed here late july 2014 while en route to denver. I've been here before (like 6 years ago) and it's as I remember it- friendly staff, big comfortable rooms, and closeness to the Beverly centre and sunset boulevard.

I forgot they has a spa, which was nice- as my wife and I enjoyed a drink in there at sunset, the perfect finish after a big day shopping. Although, spa could have done with a clean,

Didn't eat the breakfast due to an early flight.

Location is generally ok. But nothing really in walking distance except a Starbucks and Walgreens. Beverley centre is 40 mins walk.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank tomwatson84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W, General Manager at The Carlyle Inn, responded to this review, 8 August 2014
Dear tomwatson84,

Thank you for your review of the Carlyle Inn! We do have amazing staff, and I appreciate you recognizing them; I have shared this review with them! We are less than 2 miles from Beverly Hills, and our guests find our location convenient and central to so much of what Beverly Hills and Los Angeles has to offer. We take pride in our small boutique hotel and hope to see you again when your travels bring you back to the Beverly Hills/Los Angeles area. There is always more shopping that can be done!

Kindest,
Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 July 2014

Extremely friendly staff. Very convenient especially if you want kosher restaurants and food stores galore and several synagogues all within walking distance.
Breakfast mostly food that is kosher. Rooms very clean and well taken care of. Definitely reccommend to all.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Ephy100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W, General Manager at The Carlyle Inn, responded to this review, 30 July 2014
Dear Ephy100,

Thank you for always choosing the Carlyle Inn when your travels bring you to the Los Angeles/Beverly Hills area, I am so glad you are pleased with the convenient location, friendly staff and overall accommodations. I will be sure to share your compliments with our entire team, we truly value everything they do for us. We look forward to welcoming you back soon.

Kindest regards,
Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2014

This area is pricey in general, but the BWP Carlyle was the most reasonably-priced hotel I could find in the area. I booked as part of a group for a wedding. When I got there, I was told that check-in wasn't until 3pm. The wedding started at 4pm.... Fortunately the front desk person was helpful enough to get me in at around 2pm. As for the facility itself, it was pretty average. The inside was clean, but the elevator did smell a little like pee. The rooms were average but clean. I would stay there again if the prices continued to be the most reasonable in the area.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank BillPecos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W, General Manager at The Carlyle Inn, responded to this review, 30 July 2014
Dear BillPecos.

Thank you for taking the time to write your review of our hotel, your comments are very much valued. We know that our guest’s time is important and though check-in is not until 3pm; we make every effort to accommodate early check in when we can, and we are happy this worked out for you this time!

We hope to have you as our guest in the near future.

Kindest regards,
Denise Waggoner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

BW Plus Carlyle Inn, in Los Angeles is a very pleasant hotel to stay in. Close to Beverly Hills for shopping and doctors. Onsite parking, Only problem is not too many close restaurants if you dont want to drive.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise W, General Manager at The Carlyle Inn, responded to this review, 7 July 2014
Dear Anna M,

We appreciate you taking the time to share your experience with us and we look forward to your return; the Front Desk will be happy to recommend a good restaurant as we have a few within walking distance and sorry you missed these during your trip. We appreciate you choosing us and we are happy to hear that you had a great stay, come back and see us soon!

Kindest regards,
Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Carlyle Inn

Property: The Carlyle Inn
Address: 1119 S Robertson Blvd, Los Angeles, CA 90035-1403
Phone Number:
Region: United States > California > Los Angeles > Westside
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Wheelchair access
Hotel Style:
#16 Family Hotel in Los Angeles
#59 Romantic Hotel in Los Angeles
#66 Business Hotel in Los Angeles
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The Carlyle Inn 3*
Number of rooms: 32
Official Description (provided by the hotel):
There are so many reasons to stay at The Carlyle Inn, and topping that list is our beautifully renovated art deco inspired accommodations. Our boutique hotel is centrally located on Robertson Boulevard within easy access of Rodeo Drive, the Kabbalah Centre, Hollywood and various galleries, shops and salons. ... more   less 
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Also Known As:
Best Western Plus Carlyle Hotel Los Angeles
Best Western Carlyle Hotel
Best Western Los Angeles
Los Angeles Best Western

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