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Hotel Los Gatos - A Greystone Hotel
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Reviews (624)
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All reviewsdio dekasilicon valleysan josebeautiful hotelone bedroom suiteroom serviceunderground parkingcontinental breakfastsmall balconybusiness triphome away from homefew blocksyogurtfireplaceweddingmanresabalconies
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Reviewed 29 March 2014

This is not an inexpensive hotel. Yet when I go to get coffee downstairs in the morning (one of those self serve into paper cups, they charge you per cup). Feels unfriendly.

The beds are NOT comfortable.

As this is part of Silicon Valley it seems to cater to business people visiting dealing with Google, Apple type companies. So you get a lot of uptight looking people intensely clicking away on their phones.

In general it is overpriced. No on site gym.

The drinks are very good at the bar. I had an old fashioned, my wife had a lemon drop.

Stayed: March 2014, travelled with family
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLG, General Manager at Hotel Los Gatos - A Greystone Hotel, responded to this reviewResponded 30 March 2014

Dear David S.:

Thank you so much for taking time out of your day to share your feedback on your recent stay at Hotel Los Gatos. We value our guest feedback and appreciate your business. We will certainly contact Serta as all mattresses/box springs are new as of December 2013. Thank you for letting us know.

Sincerely,
Linda, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2014

This is an excellent small hotel. I stayed in a King Suite that was very well appointed with an extremely comfortable bed and comfortable couch.The service and the decor were also very good. The only think that let down the hotel was the limited breakfast buffet selection

  • Stayed: February 2014, travelled on business
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1  Thank keswalnut1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLG, General Manager at Hotel Los Gatos - A Greystone Hotel, responded to this reviewResponded 12 March 2014

Dear Milton:
Thank you so much for taking time to share your feedback on your recent stay at Hotel Los Gatos. On behalf of the entire staff we are grateful for your kind words. We hope to see you again in the near future.

Sincerely,
Linda, GM

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Reviewed 12 February 2014

A terrific hotel, albeit a bit worn. Service was perfect and being in downtown Los Gatos is rather nice. We did enjoy the Champagne and the fireplace and we will return soon. It is a bit pricey, but there isn't any real competition.

  • Stayed: December 2013, travelled as a couple
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Thank bobpowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLG, General Manager at Hotel Los Gatos - A Greystone Hotel, responded to this reviewResponded 19 February 2014

Dear Bob Powers:

Thank you so much for taking time out of your day to share your feedback on your recent stay at Hotel Los Gatos. We appreciate your comments and we are delighted you enjoyed your stay and will return. All the best to you.

Sincerely,
Linda, GM

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Reviewed 1 February 2014

This is my second business visit to Hotel Los Gatos and just like last time, I'd like to come back for a visit when I can enjoy more of the amenities!

Clean rooms, friendly staff, snuggly beds - what else can you ask for?

Room Tip: Fruit, yogurt and granola breakfast was delicious. Easy walk to 7-11 for early morning coffee, nice gym services right across the street.
  • Stayed: January 2014, travelled on business
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2  Thank NYIFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLG, General Manager at Hotel Los Gatos - A Greystone Hotel, responded to this reviewResponded 11 February 2014

Dear NYI fan:

Thank you so much for taking time out of your busy day to share your feedback on your recent visit to Hotel Los Gatos. We are delighted you enjoy your stays with us. We certainly appreciate your positive comments. We hope to see you again in the near future.

Sincerely,
Linda, GM

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Reviewed 1 February 2014

This hotel is on "Main street" but it is surprisingly quiet, especially the back building which looks over a forested hill. Style is 19th century hacienda, or something the likes of it. The rooms are on the small side and it is a little pricey on weekends for business travel at 220 $ a night, but the staff were friendly and accommodating. The gym and heated pool are across the road in the fitness center, which means the facilities are extensive, a better solution than having a tiny in-house gym which is typical for business hotels. It's a 5 min walk to the funkier part of Los Gatos were all the mamils hang out on weekend mornings drinking lattes (mamil = middle aged man in lycra...).

Room Tip: rooms in the back building are quiet in particular.
  • Stayed: January 2014, travelled on business
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Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLG, General Manager at Hotel Los Gatos - A Greystone Hotel, responded to this reviewResponded 11 February 2014

Dear Mike A:

Thank you so much for taking time out of your busy day to share your feedback on your recent visit to Hotel Los Gatos. We certainly appreciate your positive comments. We hope to see you again in the near future.

Sincerely,
Linda, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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