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“1 weeks stay”
Review of Toll House Hotel

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Toll House Hotel
Ranked #1 of 6 Hotels in Los Gatos
Certificate of Excellence
GreenLeadersSilver level
Reviewed 9 June 2014

Great location and excellent service; particularly from Emily (front desk), made for a very pleasant stay.

Having flown 12hrs with a wee baby, it was wonderful to have been embraced by a team if warm helpful people.

With ample parking, it was also great to be able to meet up with local friends and stroll into the village.

Here for business it was great to be in such a family orientated neighbourhood. Although it's been really hot, we have been free to stroll around the shops and suburbs and check out all things special to this region.

Gerbers party of 3 from New Zealand

  • Stayed: June 2014
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Thank Gerbs76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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929 - 935 of 1,253 reviews

Reviewed 1 June 2014

This is my 4th visit since my son moved to Los Gatos last year...I could not ask for a more perfect hotel.. The rooms have all been redone and the bed is the most comfortable bed my wife and I have every slept in....Great restaurant and bar as well. HIGHLY Recommend

Stayed: June 2014, travelled with family
Thank dbrown3659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded 3 June 2014

Dear dbrown3659,

Thank you for taking the time to leave us feedback on your recent visit and for being our loyal guest. It means alot to our staff to come "Highly Recommended" by you and we look forward to welcoming you back on your next visit. See you soon!

Best Regards,

Abel Veloz

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Reviewed 31 May 2014 via mobile

We had a wonderful time at the toll house. The rooms were clean and comfortable, the location was easy walking distance to "downtown", and the staff was very friendly and helpful. If you stay here please be sure to see Pam for breakfast, she will go above and beyond to insure you have the best stay possible. A+ couldn't be happier with my stay.

Stayed: May 2014, travelled as a couple
Thank Jensen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded 3 June 2014

Dear Jensen K,

Thank you for leaving us some wonderful feedback and highlighting our staff and the memorable service that was provided to you. We hope you can visit us again in the near future. Have a great day!

Best regards,

Abel Veloz

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Reviewed 28 May 2014

Jennifer Barbosa, the Director of Special Events, is AMAZING! I had a wedding at the Toll House this past holiday weekend and couldn't be happier. I had the best experience working with Jenn, planning such a special day. She was extremely helpful before, during and after the wedding. Everyone was so happy and had so much fun, the day couldn't have run better. And, it was all due to Jenn and and her awesome event team.
I heard many compliments about the food service and entrees served that night. I will definitely be coming back for dinner and drinks in Three Degrees restaurant (I also hear they have an awesome brunch...will have to do that with the hubby).
Everything in the hotel is super clean! I was surprised to find it so, especially during a super busy holiday weekend.
After dancing ended, we were so close to the "main strip" of downtown Los Gatos, we were able to grab late-night cocktails before calling it a night.
Overall, an amazing experience working with Jenn and the Toll House Hotel staff! Will definitely consider hosting another special event at their beautiful (and perfectly located) hotel. Did I mention the fountain, twinkle lights and fire pits?! SO romantic. :-)

Room Tip: Overlook the courtyard! SO pretty at night and during the sunset. :-)
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  • Stayed: May 2014, travelled as a couple
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Thank CassieDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

Had a group of 40 or so for a wedding weekend. Great service. Nice rooms. In town, within walking distance to restaurants and public places. Priced at market rate. Los Gatos is a wonderful destination spot. Emily at the front desk was most helpful.

Only drawback was - no coffee bar in the lobby in the morning.

Stayed: May 2014, travelled with family
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

From the moment we checked in the entire experience was terrific...they were so professional, happy and excited for the bvusiness and Pam in the restaurant had us coming back every morning for breakfast...felt like we were at home!!! Thanks for a great week!

Room Tip: Only downside was no pool!
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  • Stayed: May 2014, travelled with family
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Thank GAdamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded 22 May 2014

Dear GAdamo,

Thank you so much for keeping us energized with your great review. "10 out of 10" WOW! That means so much to our team. Thank you for being our guest and we truley hope you can visit our hotel again in the future. Enjoy your holiday weekend!

Best Regards,

Abel Veloz

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Reviewed 21 May 2014

I recently had a 3-day conference at the hotel and the staff of Joan, Alex, David, Cruz and Abel were just the best to work with. Last minute requests were handled as if they were given way in advance.

Their service made my job so much easier and was appreciated beyond measure.

Thanks to all of you!

  • Stayed: May 2014, travelled on business
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Thank Jeannette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded 22 May 2014

Dear Jeannette D,

Thank you so much for leaving us a great review and highlighting some of our amazing staff we have here. We are so happy to hear that we could make you job easier and we look forward to hosting more of your events in the future. Have a great weekend and we hope to see you and your group again soon!

Yours in hospitality,

Abel Veloz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Toll House Hotel

Address: 140 S Santa Cruz Ave, Los Gatos, CA 95030-6702
Phone Number:
Region: United States > California > Los Gatos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Los Gatos
Price Range: £92 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Toll House is a dog friendly hotel, please note that a $75 pet fee will apply. Just off the lobby is Verge Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
Toll House Hotel Los Gatos, California

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