My company contracted with Cat to take approximately 40 employees for a day of wine tasting in Malibu as a celebration for a great quarter. We wanted something that would make the staff feel like VIPs, and boy did Cat and her team deliver!
We started the day being picked up in 2 party buses at our office so that no one would have to drive. After a beautiful ride through the mountains we arrived at our first destination where Cat met us with a huge smile. The private estate staff handed us each a glass of chilled white wine as we stepped off the bus which really set the luxurious tone for the rest of the day. We were treated to a 30 minute walking tour of the estate where they told us stories of the history of the vineyard and about the wine making process. This was an excellent and appreciated portion of the tour because we had a few guests that do not drink - it was important to us that everyone felt included in this event. After the tour we spread out the picnic blankets we gave the staff as gifts on the vast lawn. The wine flowed like water and tasty snacks were enjoyed as we basked in the afternoon sun.
On to the next winery where we enjoyed more wine and goodies. Cat chatted us up as we took in a gorgeous sunset over the mountains.
Although we contracted dinner at an ocean-side restaurant separately, Cat continued taking care of us by arranging for the buses to drive us to dinner, wait and bring us home. What great service! She even coordinated the drop-off/parking with the restaurant for us.
Even after-the-fact, Cat continued to be a stellar example of customer service by helping negotiate overtime costs for the buses as dinner took longer than expected and we were about an hour late getting home.
Cat’s communication skills also must be commended. She answers all emails and phone calls promptly. I felt very comfortable contracting with her as she was always available to answer my questions.
If you are looking for a custom, VIP tour of the Malibu wine country I highly recommend you contact Cat at Hidden Malibu. She will take very good care of you. I look forward to working with her again in the future for corporate or private needs.
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