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“Good food, understaffed”
Review of Chart House - CLOSED

Chart House
Price range: US$20 - US$40
Cuisines: American, Barbecue, Seafood
More restaurant details
Restaurant details
Good for: Child-friendly, View, Romantic
Dining options: After-hours, Reservations
Dining style: Casual Elegant
Cross street: Topanga Cyn / Sunset Blvd.
Transit: RTD
Reviewed 3 October 2013

We waited almost and hour for our reservation. We sat at the bar to wait and no one came to get a drink order. We finally went to the bartender to get drinks. After 45 minutes we spoke with the manager. He didn't' acknowledge we even had a reservation but we were shortly seated. The server quickly took our order- we'd had an hour to look over the menu, so we were ready to go. Food was good. View of the ocean is terrific. They seemed to be understaffed and the hostess lost her cool with the back up. The long wait blew the night for us.

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Thank FloridaTravelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (91)
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17 - 21 of 91 reviews

Reviewed 5 September 2013

The Chart House always has delicious food and good service. What set this restaurant apart beyond the always tasty cuisine, was one of the best views I have seen. I had the fish special, which was wonderful. The tomato and fresh cheese salad was also wonderful. It was topped with a few fried onion rings. We had a hummus trio that was served with pita bread and plantain chips. Very nice! The molten chocolate cake for dessert was sooooo good! Yum! Can't wait to go back and see the lovely ocean lapping up so close to our table. Bonus was fireworks in the distance. Truly a lovely evening.

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Thank DiscerningTraveler66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2013 via mobile

The view is amazing right on the water. The ambiance is relaxing. The food is mediocre and very expensive. The service is not very good because there are no bus boys busing the tables. The waiters do it.

Thank Chicago1450
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 July 2013

We dined at the Chart House on July 9th despite the mixed reviews on this site due to the anticipated exceptional views of the ocean.
Location is great and it was fun to watch people on the beach but the food indeed was another story. I started with the watermelon salad, which was completely soggy and not fresh and crisp as a salad should be. The mixed seafood grill was equally disappointing. The salmon was charred and the dish was simply not as flavourful as it could have been. My husband had the prime rib and didn't find it impressive either.

I am hard pressed to not enjoy a meal or worse, to rate something negatively but this place just didn't measure up. The service was ok, despite having to ask 4 times for the wifi password.
Our server took a horrible spill on some stairs while taking dishes back to the kitchen. This delayed our meal but I don't fault them for this, it was an accident and she was hurt and embarrassed by it.

The best part of the meal was the wine.

    • Value
    • Atmosphere
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Thank Marg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013

We love their appetizers and the fact that they will accommodate changes to the menu. Great view of the ocean and the access to the beach is nice.

Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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