Stayed here for five nights while my husband was at training. Everything you'd normally expect as far as levels of cleanliness and efficiency was there, with a lot of extras. The manager clearly has taken to heart this is not a motel, but a temporary residence. Niceties such as staff putting out towels by the pool, organized activities well-promoted via a "calendar of events" sheet on the refrigerators, hot breakfast items that were constantly replenished (been to plenty of similar establishments where once the first batch of bacon and eggs are gone, there's nothing left but bagels and muffins.) There were thoughful touches everywhere. I noticed a gentleman each morning who was probably in charge of the facility (he had a lot of keys on his belt!) graciously cleaning breakfast plates up and offering friendly "good mornings" to guests. I happened to overhear this same gentleman talking on the phone to what I'm pretty sure was someone on his staff who was either late or taking a sick day and he was so professional yet respectful. It always impresses me when you catch people performing acts of civility when they don't know anyone can see or hear them. The pool was immaculate, as was our room. Again, the thoughtful touches around the inn and competent, cordial behavior of every staff member I encountered indicate to me the manager is doing a great job making people relatively content with their jobs and therefore capable of providing stellar customer service to their guests.
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- Also Known As:
- Residence Inn Los Angeles Lax/Manhattan Beach Hotel Manhattan Beach
- Residence Inn Manhattan Beach
- Manhattan Beach Residence Inn