Great location for hotel near LAX airport and beaches. However, Hertz rental car at LAX airport was worst possible experience ever! LAX Hertz employees acted as if we were inconveniencing them by renting a car at their location. Not friendly and obviously not trained on customer service. We are Hertz Gold members and were assigned a vehicle in a parking spot. Incorrect vehicle in spot, so why does Hertz bother assigning a parking spot if the incorrect class of vehicle in assigned spot. Definitely not expedited service for gold members. I witnessed five other people with same problem of incorrect vehicle in assigned parking places. I have not had this issue when I rent from Budget, Dollar, Enterprise, Thrifty, etc. I rent vehicles and rental vans at least twice a month and will not recommend or use Hertz in the future.
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- Also Known As:
- Residence Inn Los Angeles Lax/Manhattan Beach Hotel Manhattan Beach
- Residence Inn Manhattan Beach
- Manhattan Beach Residence Inn