We had nothing but problems since the moment we arrived. The front desk staff only works until 6 pm, so if you arrive at night you have to wait outside the door until you can get the attention of the security guard. The room had no soap, no toilet paper, and only 1 towel. We also had no wastebasket in the bathroom and never got one the entire three weeks of our stay. We had to go the the store at 12am the night we arrived because there was no one working at the desk to get us toilet paper. If you want to do laundry you need to purchase a card at the "convenience" store. The machine didn't happen to be working when we tried to do this. When we asked the store employees about this they were very rude and told us we needed to get someone from the front desk to help us. (It was after 6pm, so no clean underwear for the next day). The next day when we approached the front desk staff for help with the laundry card machine they didn't know how to handle it either so they gave us a defective card that had to be wiggled around into just the right position to get the machines to read it. When I tried to reload the card in the laundry room machine it wouldn't read my debit card and I had to take my laundry all the way back to the room and walk all the way to the club house to try the convenience store machine again.
The room was also small, outdated, and the fixtures in the bathtub were falling out of the wall. The hallways reeked of cigarette smoke, mold, and other mystery odors. In short, the accommodations were terrible and the staff was rude, not attentive, and unavailable.
- Official Description (provided by the hotel):
- Conveniently located in the luxurious waterside resort town of Marina del Rey with easy access to the 405 freeway, these fully furnished apartments are the perfect solution when searching for temporary housing in the Los Angeles area. You'll feel right at home while you stay with us in one of the most desired addresses in Southern California. The community has many wonderful amenities including a fitness center, swimming pool, and spa. As an added convenience, dry cleaning, rental car, and housekeeping services are available. And since you can choose from unfurnished or furnished apartments and work with our flexible leasing options we make moving in easy. Whether it's for business travel, relocation, leisure or any other short or long term corporate housing need you'll feel right at home here. ... more less
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- Also Known As:
- Oakwood Apartments Marina Del Rey Hotel Marina Del Rey