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“Hotel Uncomfortable!”

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McCloud Mercantile Hotel
Ranked #2 of 3 Hotels in McCloud
Certificate of Excellence
Reviewed 19 June 2013

We were very excited about making reservations at McCloud's Mercantile Hotel after reading about it and viewing the photos. However, our room (Gigi's Attic) was a disappointment. The room was uncomfortable with no chairs to relax in, no amenities, small window that looked down at the concrete. The Hotel's 'room' for guests to relax is dark and kind of creepy. We left before the breakfast coupon was valid because we were so uncomfortable.

Room Tip: If staying here, do not reserve Gigi's Attic room.
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  • Stayed: June 2013, travelled with family
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1  Thank bassoonsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 - 134 of 273 reviews

Reviewed 28 May 2013

My husband and I are city folk, and we loved the quaint charm of the Mercantile Hotel. The rooms are all done unique, and they are worth a stop in this darling town near Mount Shasta. We felt like we had gone back in time. We hiked and took in the views around us. The bed and breakfast is so charming and fun. We were guests at a wedding in the town, and we would recommend this town for family retreats and getaways for large groups. The entire town is filled with bed and breakfasts. Such a fun experience and fantastic place to gather with friends and family.

Room Tip: Each room is different. Our room had a view of Mount Shasta.
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  • Stayed: May 2013, travelled with friends
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Thank SeaCaroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

Our women's motorcycle riding group did a two day excursion and stayed at this bed and breakfast lodge. I loved the size of the room we stayed in. It did not feel like an outdated Victorian style decor,instead, a very charming updated cozy decor,not at all what one would expect what one would find around that area. Sharing the price made this worth it. The only thing I would have wanted was a small refrigerator in the room.

Room Tip: Any of the rooms are quiet,as there is not much traffic going through.
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  • Stayed: May 2013, travelled with friends
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Thank Solie2985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

On a recent automobile trip to Oregon, we were looking for an overnight stop that would be a welcome change from the chain hotels that dot the towns along I-5. After an internet search, we settled on the town of McCloud and the Mercantile Hotel as a candidate. Great choice!
The hotel occupies the upper floors of the Mercantile building, a long, two story wood commercial building with a steeply pitched gable roof, and a history that began in 1895. The hotel has a wide variety of rooms under that roof gable. A least some were probably originally used for functions other than sleeping. But no matter, they have been carefully crafted into the upper floor, with walls filling in old openings, floors raised in bathrooms to accommodate plumbing, old stairways sealed off, all of which adds to the intrigue of what must have happened there at one time. The interior finishes, wood walls with heavy casings, moldings and trim are either original or faithful to the period. The ceilings are quite high. We reserved the "Arts and Crafts" room, one of those fascinating hybrids. The room came with a very comfortable king bed, side chairs, a separate sitting area with a built in combination bed and couch facing an LCD cable television set. We were only two, but the room could accommodate three easily. The bathroom was huge, nearly as large as some rooms I have stayed in, and included a high sided soaking tub, two sinks on a generous long counter, a separate stall shower, and a toilet in it's own compartment with a door. There is in room coffee, and just outside the door is a very comfortable common seating area with it's own coffee (excellent), couches and a wood stove. Breakfast is provided via a twenty dollar credit at the cafe on the ground floor adjacent to the hotel. We chose vegetarian omelets. All the ingredients were very fresh and nicely cooked in the eggs.
The McCloud Mercantile store, where you check into the hotel above, has interesting selection of clothing items, kitchen ware, wine and other items. Well worth a browse. The town itself is fun to walk through, and it won't take you long.McCloud was once a lumber company town complete with it's own railroad station (no longer standing), blocks of company houses, the Mercantile, another Hotel simply called The McCloud Hotel, and various old buildings now used as museums and more commercial purposes.The McCloud Hotel has an excellent restaurant and some very attractive rooms as well. Oh yeah, and the base of Mt. Shasta is just beyond the end of the main street.
We recommend McCloud and the McCloud Mercantile Hotel to anyone who wants a relaxing night in a unique and historic community at the base of a mountain.

Room Tip: This small town is very quiet. Views are everywhere. Call ahead, the very friendly hotel staff at Mc...
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  • Stayed: April 2013, travelled as a couple
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1  Thank Paramount81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013

With beautiful and spacious rooms, every detail at the McCloud River Mercantile is lovingly considered. The innkeepers are gracious and warm and there's a wonderful little restaurant on site. What a find! I can't wait to go back

Room Tip: The rooms are magical! You can.'t go wrong
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  • Stayed: April 2013, travelled with friends
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Thank westeast711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

We were celebrating my daughters 17th birthday and we decided to do a Shasta Birthday trip. In our view we stayed at the best Hotel, the McCloud Mercantile.The room itself was spacious, clean and welcoming. We had a nice fire, an awesome Jacuzzi bathtub and a view of Mt. Shasta to die for!!! The Mathis family were so accommodating even upgrading our room to the Charles Miller room. They added the right touch to celebrating our daughters birthday by leaving a box of various fudge on the table in the room for her. The town itself has amazingly nice and friendly people. Only a short drive away we hiked the lower and middle falls, what a spectacular hike!!! Our breakfast the next morning was delicious, with great service and to top it off we even got a credit towards our meal for staying in the hotel. What a wonderful experience!! We are already planning our next trip. Thank you Mathis Family!!

Room Tip: All the rooms are amazing, although the Charles Miller room gives you a spectacular view of Mt. Shas...
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  • Stayed: April 2013, travelled with family
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Thank MirandaP517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013

On a recent road trip, we had the good fortune to stay for one night in the pet-friendly room at the McCloud Mercantile Hotel. The 100+-year-old Mercantile Building is a focal point (along with the spectacular view of Mt. Shasta) in this historic little town, and the Mathis family has lovingly restored and renewed the one-time lumber mill town store into a bevy of interesting shops, eating establishments, and a hotel. Included in the cost of our very reasonable room rate was a tasty breakfast at the White Mountain Cafe. Someday, we hope to return for a longer stay.

  • Stayed: March 2013, travelled with family
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Thank Abruzzo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about McCloud Mercantile Hotel

Address: 241 Main Street, McCloud, CA 96057
Phone Number:
Region: United States > California > McCloud
Amenities:
Free Breakfast Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in McCloud
Price Range: £103 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — McCloud Mercantile Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
(Est. 1897) The McCloud River Mercantile is a Nationally Registered Historical Landmark, located at the foot of Mount Shasta. We offer beautifully appointed accommodations that reflect McCloud’s history from the 1890’s to the 1940’s. We offer spacious rooms with luxurious amenities you will not find elsewhere. Our rooms are furnished with antiques, unique decor pieces, and accessories that contribute to the historic restoration of this special hotel. ... more   less 
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