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“Bad choice in Mendocino”

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Mendocino Hotel and Garden Suites
Ranked #2 of 2 Hotels in Mendocino
Fayetteville, Arkansas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Bad choice in Mendocino”
Reviewed 3 October 2013

The hotel was old but not charming. It was musty smelling and the staff was not helpful at all. The an at the desk acted as if he did not want to be bothered to answer questions. The bed was very uncomfortable. We stayed in 6 different places on this trip and this was the only unpleasant one.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Lee41_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas K, General Manager at Mendocino Hotel and Garden Suites, responded to this review, 11 October 2013
It is unfortunate that this guest did not appreciate the charm of our property. The antiques and furnishings were carefully chosen to reflect a bygone era and the responsibility is ours to ensure that all of our guests can enjoy this ambiance as it was meant to be experienced. Whenever a guest is unhappy with a room type or bed size we are happy to accommodate them when we are able with a complimentary room move or upgrade as we have many room types. Normally we hear reviews about our friendly and helpful staff but be assured that continual improvement in our service is always our goal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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546 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
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Berkeley, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2013

A return stay to the historic, Victorian-era Mendocino Hotel, located right across the street from the bluffs overlooking the Pacific. Great views from the lobby area, furnished with antiques and all the ambiance of the hotel's historic character. Upstairs rooms in the old hotel are cozy and also decorated to reflect the era. Charming but in need of refurbishing. Quiet, friendly bar area. The best things about staying at the hotel are the wonderful sea views and the convenience - you can walk anywhere in town. (Garden suites on the property behind the hotel are newer and look very nice.) Oh, and there is a protected parking area.

Room Tip: You may want to be on the west side of the hotel to avoid the noise from the lively bar next door on...
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  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 September 2013

I spent the weekend at the Mendocino Hotel recently, and enjoyed my stay very much. I was taking classes at the Mendocino Art Center and was given a wonderful discount by the hotel. The room was quiet and comfortable. I did not mind hanging out at the bar in the evening to use the Wi Fy . Staff was very friendly and helpful. I would stay here again in a heart beat! The food is wonderful and the location could not be better.

Room Tip: The rooms on the street side get the view of the ocean.
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  • Stayed September 2013, travelled on business
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Helpful?
Thank demantus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carrollton, Ky
Level Contributor
353 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 16 September 2013

This is a quaint little fun town & the hotel fits perfectly in the midst of everything. Our room was a Victorian with a private bath. Rooms like this are very small but clean & bath was a decent size. Think the price is way too much but guess there aren't many of us who think so because the place was full. My only real complaint was it was too hot. I realize not many northern California lodgings need air-conditioning but this is usually remedied with a ceiling fan or even an upright. Well, don't forget to take your OWN fan, which luckily I brought with me. Loved sitting outside on the 2nd-story roof (right outside our room) with other guests, drinking wine, eating yummy California cheese & enjoying the ocean. Only other drawback was no screen on window. Not afraid of bugs, just a burglar maybe??? Husband didn't want to leave window open, so break out that fan. Thought the interior of hotel was neat. Very nice, complimentary breakfast next morning.

  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank WorldTravelers1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 September 2013

My wife and I have had many enjoyable stays at the Mendocino Hotel and Garden Suites. We always stay in one of the handicap accessible Garden Suites and every time has been a pleasure. We have never had any problems with accessibility in the rooms or throughout the hotel. They have a great bar and café/restaurant where you can have breakfast, lunch and dinner. For finer dining, they have a excellent dining room in the hotel, with a menu to match.
The staff has always been courteous and helpful during our stay. The location of the hotel could not be better because everything in the downtown is just a short walk away. I look forward to staying there again someday when my wife and I are back in Mendocino.

Room Tip: The upgrade to the Garden Suites are well worth it.
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  • Stayed October 2012, travelled as a couple
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Helpful?
2 Thank 104steve1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Mateo, California, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 September 2013

Hi,
I would highly recommend this place to come in for a cocktail or drink due to the ambiance. It has that old timey feel. However at about $330/night (we got a $100 discount on check in) the room wasn't worth it. I can't believe the actual rate would be over $400 for that room!! The manager was nice to offer us a discount for the stay as the cheaper room we had hoped for was booked.

The carpet was sticky, mattress was lumpy and room was stale smelling. I love period details, but this wasn't simply period detail -- it was old and not well maintained. The grounds were lovely - they clearly spend a lot to maintain those. The front desk service was very nice but I wouldn't stay here again. It was a last minute walk in on our part and after calling around we couldn't find anywhere else. Really the quality and comfort is less than what I'd expect at a holiday inn, hampton in etc. If you come to the area and want a luxury experience this isn't it (at least our room #302 Garden Suite). If you want a basic place to rest your head, go to Fort Bragg and rent a cheaper place as there are many lodges and inexpensive clean motels to choose from.

Room Tip: Not sure, our room wasn't very nice or comfortable.( #302)
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank abcali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mendocino hotels

Manteca
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

. . . after I booked this I had a health issue several months later, the time frame had expired when I called the manager she said 'don't worry about it', 'get better and come visit us'. Wow, that's what we did and had a great experience and great meals. Molly, are little Havanese mix rescue dog barked that she wants to go back too!

Room Tip: . . make sure you let them know your bringing a dog, those rooms are right next to a beautiful littl...
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  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
1 Thank skylucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mendocino Hotel and Garden Suites

Property: Mendocino Hotel and Garden Suites
Address: 45080 Main St, Mendocino, CA 95460
Phone Number:
Region: United States > California > Mendocino County > Mendocino
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Mendocino
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mendocino Hotel and Garden Suites 3*
Number of rooms: 51
Official Description (provided by the hotel):
Constructed in 1878 and restored in 1975, The Mendocino Hotel Ocean & Garden Suites offers deluxe accommodations: luxurious, romantic, garden suites and cottages situated on two acres of botanical gardens with fireplaces, Italian marble vanities, private balconies and spectacular ocean or garden views. Enjoy antiques, fine art, down comforters, stained glass and Oriental carpets, 24/7 front desk concierge and two award-winning restaurants. ZAGATSURVEY reports “Victorian delights abound at this charming, period Mendocino Hotel restaurant with a California menu that’s right on the mark and sets the scene for locals as the "in place" and well worth the price." ... more   less 
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Also Known As:
Mendocino Hotel And Garden Mendocino

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