Although we had emailed from Australia a few weeks before our departure (Sept.2010)to ask if we could visit Sunset HQ( particularly the gardens) & received an affirmative reply, yet on arrival (we were the only visitors) the receptionist was curt, pointed to a small map on the counter....and that was our total reception & information. I did not expect to be guided around the property, but a few pleasant words and a little information would have helped make the visit a pleasant experience. Our walk around the garden lasted possibly 7 minutes and we left - a long way to travel for little.
I had visited Sunset HQ many times in the past, when run by the Lane family and was always impressed with the standard of reception, gardens etc - I guess things change with new management.
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