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“Comfortable hotel”

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Stanford Park Hotel
Ranked #1 of 10 Hotels in Menlo Park
Certificate of Excellence
GreenLeadersPlatinum level
Phoenix, Arizona
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Comfortable hotel”
Reviewed 15 August 2014

We've stayed in this hotel every year for the past 6 -7 years. Except for this year, we stay at least a week ,sometimes longer. It is comfortable, convenient and the restaurant is quite good. The staff is friendly and helpful. It is conveniently located. There is no real concierge but the front desk tries to be as helpful as they can be. Our only real complaint is that even though we've been there many times before, they never seem to remember us--very unusual in this day and age with computerized systems. Even though it's not a member of an affiliates program, it would be nice to have some sign of gratitude for our loyalty, even if it's just a "welcome back" or some sort of symbolic amenity.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mavrikari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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888 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
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deer park
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2014

We had a small mix-up upon check-in but Brandy made everything right - Thank you Brandy. Beautiful Hotel. Great Bed. We borrowed the bikes to ride all over the Stanford campus. The hotel has all sorts of areas to relax in. Really Awesome.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank deerparktraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_J_Lane, General Manager at Stanford Park Hotel, responded to this review, 15 August 2014
Greeting Deer Park Traveler,

It is so great that you enjoyed your stay and had opportunity to experience the relaxing ambiance of the hotel and our bicycle rental program. It is a fun way to see the area, enjoy the spectacular weather and then come back to put your feet up for a well deserved rest!

I also appreciate for your nice comments regarding Brandy. We will be sure to congratulate and acknowledge her for excellent service.

Thank you,
Patrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granite Bay, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2014

Stayed two nights. Requested courtyard room because had read reviews regarding train noise. Informed at check-in that we were in quiet part of hotel. Second night wedding reception in courtyard with loud music until 10+pm was opportunity for complete service fail by front desk. Wedding reception entitled to make all the noise they like. Front desk should have ensured we were informed and made sure we had a peaceful room beforehand. Instead up to me to complain at 9-10+pm. In the end, we got a great room BUT shouldn't have had to ask. When the floor is shaking 3 floors up from the wedding music there is going to be a problem if you aren't invited to the wedding! Rest of staff wonderful.

  • Stayed August 2014, travelled with family
    • Service
Helpful?
1 Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 August 2014

We stayed two nights last week, and left wishing it could have been a much longer visit. The property and staff exceeded all expectations. All amenities are 'first cabin' and all staff have the perfect balance of friendliness, courtesy and professionalism, not often experienced these days. For visiting family in Menlo, it was the perfect location. The various thoughtful touches, already mentioned in previous reviews, were not unexpected in a property of this high category, but were nonetheless amazing and greatly appreciated. We were on the ground floor facing the pool and heard little noise. Both the pool area and the courtyard are great spaces for relaxing and reading newspapers or devices. The cuisine is outstanding, and we had drinks at a great table in the bar with a family member and ended up staying a couple of hours, indulging in various appetizers and then entrees, with Dave taking great care of us. Highly recommended!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Everycontinent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_J_Lane, General Manager at Stanford Park Hotel, responded to this review, 15 August 2014
Dear Every Continent,

It is so gratifying for all of us here to read a review like this about our hotel and staff. Everyone here feels a great deal of pride about the beautiful place we work and it is truly our guests that inspire each of us to provide the best service we can offer. I will share your great comments with Dave and his colleagues so we may all recognize him for his service to you.

Many thanks for your great review. Please be sure to visit us again soon.

Patrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitchurch, null, United Kingdom
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2014

This is a great place to stay. I particularly find the bar area one of my favourite places. You see people having meetings, getting drinks, working with their laptops - just the overall set-up is both aesthetically pleasing and well designed to for people to work in private or meet with other as desired.

I also noticed that they recently upgraded the outdoor patio area and particularly enjoyed the outdoor fire pit that actually works well to keep visitors warn while sitting in a semi-circular sofa.

Room Tip: Rooms in the front of the hotel tend to be a bit quieter as Caltrain goes behind the hotel.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_J_Lane, General Manager at Stanford Park Hotel, responded to this review, 15 August 2014
Dear Jim,

I enjoyed reading your review very much and appreciate you sharing your thoughts and impressions. Before we began our renovation project we gave considerable thought to how we wanted our guests to use and enjoy the space here. It is so satisfying to see what we hoped to achieve with comfort and ambiance has been realized. The fire pits and lounge area have been a huge hit as well as the new bar. We hope your able to visit us again when you are in the area. There is more to come and enjoy.

Many thanks,

Patrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level 5 Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 August 2014

Just stayed at the Stanford Park Hotel. Great location in easy walking distance to downtown Palo Alto and very convenient to Stanford University. The property is right on El Camino Real, so I was expecting road noise, but it was a non-issue. Our room was immediately adjacent to the road, but noise was not a problem. I have to admit I was looking for things to comment on for this review...but kept coming up empty on anything that might be a shortcoming. The staff is excellent and very welcoming. They seem to like working there! The grounds and facilities are lovely. The bar and dining options are wonderful. The place feels like a large and welcoming home in which you are an invited guest. Pool area is very pleasant with an inviting hot tub. Valet service comes with the room and no one is holding out a hand every time you get service. They offer several papers and free wifi. If there is any one thing that could even be construed as negative, it might be the room decor. It is a little dated, but very nice, very clean, very acceptable...just not the latest/greatest...and I had absolutely no problem with that. The beds were very comfortable and the room was quite large. Bathroom was great with two sink areas and all of the amenities you might want or need. Great towels and lots of them! I never asked for anything, which means they have already anticipated your needs and taken care of them. Coffee service is at the bar every morning. You can even dine or have breakfast in front of the fireplace in the bar...it's almost like being at home. This is a really nice place to stay and I will return when in the area.

Room Tip: I would have said stay away from the road side, but we were on the road side and it was quiet. There...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank mike215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_J_Lane, General Manager at Stanford Park Hotel, responded to this review, 6 August 2014
Greetings Mike,

Thank you for a fantastic review. I appreciate all your great comments and are glad you enjoyed your stay with us. The Menlo Grill Bistro & Bar is one of our best amenities here with Chef Erik Romme always cooking up something delicious!

When staying with us again, please let us know if there is anything we may do to make your stay even more enjoyable.

Appreciatively,

Patrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tahoe City, California
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 August 2014

I usually stay at the Sheraton in Palo Alto and this place is just about a mile north. I stayed here due to Sheraton being overbooked and will continue to stay here. A little more expensive but so much nicer. Great staff, grounds, food, etc. If you are traveling and need to stay in Menlo Park or Palo Alto I would recommend this as your best bet/top pick. The complimentary wine tasting and warm chocolate chip cookies are awesome as well!

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stanford Park Hotel

Property: Stanford Park Hotel
Address: 100 El Camino Real, Menlo Park, CA 94025-5292
Phone Number:
Region: United States > California > Menlo Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Menlo Park
#1 Business Hotel in Menlo Park
#1 Family Hotel in Menlo Park
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Stanford Park Hotel 4*
Number of rooms: 163
Official Description (provided by the hotel):
European luxury awaits you at the Stanford Park Hotel. Enjoy superb service, award-winning cuisine, and exquisitely appointed guestrooms at one of the finest hotels in Silicon Valley and the San Francisco Peninsula. Conveniently located adjacent to Stanford University and Palo Alto, the Hotel provides an elegant and tranquil setting for a productive meeting, memorable wedding, or a restful personal retreat. ... more   less 
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Also Known As:
Stanford Park Menlo
Hotel Stanford Park

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