The staff was great, a big smile and a hello whenever I walked in the door. The room was clean and spacious. I was upgraded to a suite, top floor on the highway side. I thought it would be a problem but I could barely hear the road noise. The only complaint I have is essentially across the board with almost all Hamptons, no decent restaurants within walking distance.
The breakfast was a big disappointment. I would choose a Hampton over a HIE just because of the breakfast but this was not the situation here. The food was either over steamed or cold. The staff clearly did not adhere to their own rules. The door to the kitchen was clearly marked “this door must remain closed during breakfast service” but was propped open every morning I was there. The kitchen help did a great job of holding up the door jamb.
I would give this hotel a second chance. There are many hotels in the area equal distant to my customer, loyalty to one hotel will have to be earned.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites - Merced features 83 rooms and suites that include microwaves, refrigerators, coffeemaker, iron and ironing board, and hair dryer, as well as, complimentary wired and wireless high-speed internet access and plasma TV's with a complimentary premium movie channel and pay-per-view movies. We also feature an outdoor swimming pool and whirlpool, fiteness facility, Meeting Room and Executive Board Room, both with high- speed internet access. ... more less
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- Also Known As:
- Hampton Inn & Suites - Merced Hotel Merced
- Hampton Inn And Suites - Merced
- Hampton Inn Merced
- Merced Hampton Inn