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“Convenient and Clean”

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Aloft San Francisco Airport
Ranked #4 of 7 Hotels in Millbrae
Pasadena, California, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Convenient and Clean”
Reviewed 11 October 2013 credit card Amex Cardmember Review

I recently stayed at this A Loft on a short business trip. The location's convenience next to the 101 was a huge benefit, as well as easy fast food and gas options at the same exit. The hotel was clean, easy to get around and parking was really close by. The rooms seemed really large. There were only two minor downsides: First, there is jet noise from SFO. This is to be expected and my room faced the landing path. Second, the shower head doesn't move around at all, so that could get a bit awkward, but no a big deal. I would definitely stay there again.

Stayed September 2013, travelled on business
Helpful?
Thank magoldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Los Angeles, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 October 2013 via mobile

As a regular Westin and W Hotel customer, I decided to try Aloft at SFO during a conference. A major disappointment....I realize I violated a major rule by arriving late (10PM) so got a leftover room but apparently a hotel staff person had taken a nap there....bed mussed, dirty towels in bathroom. I waited 5-10 minutes to check in because one person at desk had to explain all parking deals to someone on phone as I stood there. Parking lot was full, lobby had beer bottles and glasses scattered around. I know I should have called back to desk for a room change but I had already gotten up there, was exhausted, and had to get up early to drive across bay for early meeting. I always hope for the best and gave Aloft a try because Westin and W have it about 95% right most of the time. Total bill was $215...not too bad for close to a major airport but I should have just stayed at Westin next door where I know I would have had a better experience. Live and learn....no more Aloft for me.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikki_Por, Starwood Hotels at Aloft San Francisco Airport, responded to this review, 18 October 2013
Thank you for your feedback. We regret to hear about your experience. We apologize that we accidentally put you in a room that clearly had not been cleaned. We would have switched your room immediately had we been made aware. We hope you give Aloft Hotels another opportunity in the future. Thank you for your loyalty to Starwood.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 October 2013

Good location if you're trying to get in and out of SF quickly as the hotel sits a couple miles from the airport. If you're looking for close to the city then this hotel isn't for your. The rooms are all upgraded to the Aloft standard, they are reasonable in terms of size, decor is hip, and the staff were very helpful. Great for a business stay or if you're a couple on a budget that doesn't want to pay SF hotel prices.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RawwDogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammamish, WA
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 October 2013 credit card Amex Cardmember Review

I've stayed in a couple of Aloft hotels before, and this Aloft hotel is pretty typical. It's nice, it's got good ambience, a bit "hip".
It's also right next to the highway, and right next to the airport. If you're a light sleeper, you might want to look elsewhere. It's not that noisy in my opinion, but you can still the airplanes taking off every now and then through the walls.
You pay for parking ($20 a night), which I guess being this close to the airport, is pretty standard.

Stayed September 2013, travelled on business
Helpful?
Thank soekotjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Forks, North Dakota
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2013 credit card Amex Cardmember Review

Aloft is a great place to stay when catching an early morning flight out of SFO, very convenient shuttle for a quick trip to the airport. It is also a fun place to stay for young couples and professionals, lively bar/lounge area!

Stayed August 2013, travelled with friends
Helpful?
Thank GT-MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California, United States
1 review
Reviewed 9 October 2013

we stayed there fore one night, the room is pretty new and clean. unlike rooms in other hotels, the design is a bit different and modern. overall the room is very nice clean and comfortable and its a nice experience.

Stayed July 2013, travelled with family
Helpful?
Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikki_Por, Starwood Hotels at Aloft San Francisco Airport, responded to this review, 18 October 2013
We're happy to hear you enjoyed your one-night stay. Thank you for sharing your feedback about the guest room. Cheers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 October 2013

this is like a W but at a discount. Ok there is no room service and its no frills but what it does it does really well. I asked and got a room away from the runway, it was quiet enough.The shuttle bus was good. the check in staff were super friendly and were very accomodating. the room was plenty big enough and the bed was comfortable. really couldn't fault it, but don't expect more than you are paying for.

Room Tip: high floor away from runway
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CNC71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikki_Por, Starwood Hotels at Aloft San Francisco Airport, responded to this review, 18 October 2013
Thank you for your feedback about your recent stay with us. We're glad to hear we exceeded your expectations for an airport hotel. We hope you choose to stay with us again the next time you fly in or out of SFO.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aloft San Francisco Airport

Property: Aloft San Francisco Airport
Address: 401 E Millbrae Ave, Millbrae, CA 94030-3111
Phone Number:
Region: United States > California > Millbrae
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Millbrae
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aloft San Francisco Airport 3*
Number of rooms: 253
Official Description (provided by the hotel):
Located only a half-mile from the airport, the Aloft San Francisco Airport hotel offers guests bright modern rooms with all the amenities including complimentary wireless internet access. Overnight parking is $23.00 Per night ... more   less 
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