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“Good & Clean Room, Efficient Service”

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Millwood Inn & Suites
Ranked #3 of 7 Hotels in Millbrae
Certificate of Excellence
GreenLeadersSilver level
La Mirada, California, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good & Clean Room, Efficient Service”
Reviewed 23 October 2013

Got a two-room suite ... with wife & 4 kids. Very good place to stay and explore SF. Rooms are very quiet and service is efficient and friendly. Close to many good eateries and Safeway too :) Hot breakfast is ok ... pastries, waffles, bacon/sausage, potatoes, etc. Loved the small but sufficient fitness room and also with 4 small kids - the laundry room within the hotel is very helpful :)

Stayed October 2013, travelled with family
Helpful?
2 Thank DanielMelody L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vjrp63, Manager at Millwood Inn & Suites, responded to this review, 24 October 2013
Thanks Daniel! I'm glad you and your family enjoyed your stay with us. I'll be sure to let the staff know you appreciated their friendly and efficient service. The next time you're in the Bay Area, be sure to keep us in mind!

All the best,
Vijay Patel
Manager
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580 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
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English first
Durham, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 October 2013

Having stayed here as a hotel near SFO on a business trip, I looked at it again as a place to stay for visiting San Francisco as it is half the price of downtown hotels, and I was very pleased again with the hotel.
The beds are comfortable, and the place feels secure. The wifi works well, and the rooms have good facilities, with a safe, fridge and microwave - I particularly appreciated the plentiful tea and coffee making facilities!
One feature which I grew to appreciate after some awful other experiences was the breakfast. Choice is limited, but it has a decent selection and you feel reasonably satisfied with what is there.
How happy you feel with the service depends on who is at the front desk, as I had mixed experiences with how helpful the staff were - but they varied between ok and great.
For a hotel near SFO - I would say don't look further, the good shuttle service to and from airport and the general quality of the hotel make it a no brainer. For a base for the city? That depends on how much you mind the BART experience versus how much you mind the extra cost of a city hotel!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruthie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vjrp63, Manager at Millwood Inn & Suites, responded to this review, 24 October 2013
Thank you so much for recommending us on TripAdvisor. As a small independent inn, we work hard to make sure our guests enjoy a comfortable and pleasant stay. From our airport shuttle to our delicious breakfast, I'm glad you were completely satisfied. Looking forward to your next stay with us!

All the best,
Vijay Patel
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2013

The Millwood was our first stop on a family trip to California in August this year, and I have to say it was a great place to stay. Our party was made up of 7 adults and 6 children and we hired 4 rooms, all of which were appointed to an excellent standard and well maintained. In fact one of the rooms was upgraded to a suite as the booked room was not available. The rooms were cleaned on a daily basis and had all the main facilities you may need including a microwave and a huge flat screen television! The free wifi was a great bonus and came in very useful for planning our trips around San Francisco. Vijay, the hotel manager, was brilliant. He assisted us with planning our time in San Francisco and gave us some good recommendations too. Breakfast was good, but a slightly larger breakfast room would have been useful on some days when quite a few guests turned up at the same time. The hotel is close to the airport, which can be very handy, and the personal touch that Vijay adds really makes it one to try.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellers-PandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vjrp63, Manager at Millwood Inn & Suites, responded to this review, 4 October 2013
Thank you so much for your kind review. It was sincerely my pleasure recommending the best San Francisco attractions to visit. I hope you had a wonderful time in California, and I look forward to your next visit.

Best wishes,
Vijay Patel
Manager
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Gold Coast
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 October 2013

Millwood is an older style accommodation but kept extremely clean and tidy, from their gardens to their rooms. The Hotel offers airport shuttles to and from the airport which we used and were great. The Hotel also has a great guest laundry, the washing machine is quick and the dryer works fast and it only cost a couple of dollars. There is not a great deal of choices for dinner around the area if you have no car but the Hotel does offer free room delivery from a few restaurants. There is also a Safeways 10-15minutes walk up the road and because the rooms have a small fridge and microwave you have the option of making some dinner yourself.
The rooms are clean and tidy and you even have small chocolates on your pillow when you arrive, a lovely touch. Showers are nice and hot but water pressure is soft. My only problem with the room were the beds, very soft and also the queen bed is only an Australian double size, I would book a room with 2 doubles next time as the queen was too small for 2 people. Also with the rooms I would ask for a room on the single story area as our room was towards the back and we had another room above us and we could here the people walking around all night and it was disturbing our sleep when one family were up packing and showering at 3 am because they left at 5 am for the airport. The wifi was great and fast, the breakfast was enjoyable with hot foods, waffles and fresh fruit. The staff were very helpful and suggested that we do Hop on Hop Off bus the first day with Grayline as they pick you up and drop you off at the Hotel. It was great for us as we did not know the downtown area of SanFrancisco at all. The next day we caught the BART into town, use the local bus to get to the local BART station as it takes a good 30 mins to walk there.

Room Tip: Ask for a room in the single story area, don't get a room with a room on top of your room, it is...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GoldCoastJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vjrp63, Manager at Millwood Inn & Suites, responded to this review, 3 October 2013
Thank you for your detailed review. We take pride in our inn, and want to do what we can to ensure that each guest enjoys a relaxing and comfortable stay. If you decide to stay with us again, we'd be happy to book you in an upstairs room so you would avoid the issues you mentioned. The BART station from Millbrae is 1 mile from our hotel, but you can also take our shuttle to the airport and take BART from there. If you have any other suggestions for us to improve, please let me know. I sincerely appreciate your feedback.

Take care,
Vijay Patel
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
1 review
Reviewed 30 September 2013

AAA booked reservations with this family owned Inn & Suites. The place has been updated, clean towels each day, bed made each day. Staff was very helpful for suggesting eating places close by, help with local maps for tours, got reduced tickets for us to the CA. Science Museum, had a great cold/hot breakfast buffet each day that was included in room fees. Very reasonable prices and close to air port, easy access to major routes, etc. Much better then some of the major chain hotels/motels we have used in the past. Even nicer then some time shares we have used. The staff really tries to make your stay a pleasant one. Something the chain ones can neglect.

Room Tip: No pool or restaurant but we walked to some close by and a Safeway market is right up the road on th...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dottie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vjrp63, Manager at Millwood Inn & Suites, responded to this review, 2 October 2013
Hi Dottie,

Thank you so much for recommending us on TripAdvisor. As a small independent inn, I truly appreciate you choosing us over the big chains. I'll be sure to pass along your kind review to the staff. It was our pleasure recommending nearby attractions and helping you navigate the Bay Area. Looking forward to your next stay with us!

Take care,
Vijay Patel
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 September 2013

What a pleasure to stay in accommodation where we have the feeling that the owners and staff really care about every little detail that makes a guest feels well-looked after. Everything seemed to have been considered from super comfortable beds, pillow and bed linen, attractive and comfortable furnishings in good repair and everything scrupulously clean. Clean glasses and coffee cups were a treat rather than the paper and plastic that is standard these days.
Breakfast was excellent - lots of nice choices and no sense of cutting corners. Even though we had misunderstood breakfast hours and arrived a touch late, we were kindly accommodated without a fuss which was much appreciated. Easy access to the room from parking and proximity to the airport are bonuses.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iwantotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vjrp63, Manager at Millwood Inn & Suites, responded to this review, 2 October 2013
Thank you so much for your kind review. We really do care about our guests, so I'm glad to know that came through in our rooms. Looking forward to your next stay with us!

Take care,
Vijay Patel
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 September 2013 via mobile

This place was cozy clean all updated very good free breakfast not like the big chains.you park right near your room no long walks up 30 floors everything is close like a 1950,s hotel but all updated ,all amenities you could ask for , excellent place

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 50john1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vjrp63, Manager at Millwood Inn & Suites, responded to this review, 30 September 2013
Thank you for recommending us! It's nice to know you appreciate all that we've done to make our inn modern and comfortable for our guests. The next time you're in the Bay Area, be sure to keep us in mind!

Take care,
Vijay Patel
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Millwood Inn & Suites

Property: Millwood Inn & Suites
Address: 1375 El Camino Real, Millbrae, CA 94030-1410
Phone Number:
Region: United States > California > Millbrae
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Millbrae
#2 Family Hotel in Millbrae
#3 Romantic Hotel in Millbrae
#5 Business Hotel in Millbrae
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Millwood Inn & Suites 3*
Number of rooms: 34
Official Description (provided by the hotel):
The Millwood Inn & Suites welcomes business and leisure travelers to enjoy a tradition of warm, personal hospitality. Located south of San Francisco in Millbrae, California, this distinctive hotel offers a refreshing mix of lifestyle luxuries and a relaxed coastal vibe for working, relaxing, playing and exploring the San Francisco Bay Area. Enjoy a casual contemporary ambiance that makes you feel at home. Our hotel offers a comfortable eco-friendly hotel experience in Millbrae, California.Our amenities include a flat panel TV with over 100 satellite channels, HDTV, WiFi, DVD player, alarm-clock radio, microwave, refrigerator, drip coffee/tea maker, hair dryer, full-size iron and ironing board, well-lit vanity and luxurious bath products. We also have a fitness center, breakfast buffet, an interactive business space, gift shop, parking for overnight guests and shuttle to the airport. ... more   less 
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Also Known As:
Millwood Inn And Suites
Millwood Hotel Millbrae

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