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BEST WESTERN PLUS El Rancho Inn
Ranked #1 of 7 Hotels in Millbrae
Certificate of Excellence
GreenLeadersBronze level
California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experience at this one!”
5 of 5 bubbles Reviewed 26 June 2014

We started our vacation and ended it at this Hotel and I couldn't be happier. In fact we received the best service of the vacation there!! The rooms were clean and comfortable and we received every service as promised. We utilized their service to leave our cars while we were gone and I was impressed with how professional and organized everything was. This was a special family trip with a group of 10 of us, and we were all very pleased.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank just_trippin1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review, 27 June 2014
We appreciate your great comments and staying with us at the start and end your trip.
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1,801 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Lincoln, California
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

We were on anniversary trip to France and Italy plus cruise. left car in park n fly and had room after 16 hour flight rather than face 3 hour drive home. I always use El Ranch when traveling overseas.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Shavings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review, 24 June 2014
Thanks for your positive comments. We hope you had a great trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clovis, California
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

I will start with the lone negative: their Park and Fly allows them to move your car while you are gone and relieves them of virtually all liability. Previous users reported dented bumpers and other issues. When you land on your return flight you have to call them and wait for their shuttle to get you, so if you think you will be tight on time that will add 30-45 minutes onto your trip home. That was all enough to scare me away from that option and leave my car at SFO aiport, where it cost $18 a day but no one moved my car.

Other than that, everything was great at this HUGE hotel complex. Great location just 5 mins from BART station and Hwy 101 on ramp. The RR tracks run near the property so in some rooms you will hear the trains.

They have a free Getaway Breakfast that is a fairly good continental breakfast.

Room Tip: Was upgraded to suite since they gave away my reserved room, but that put us in the back building (b...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review, 23 June 2014
Thank you very much for your comments. Thanks for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sonora, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

Park and Fly is a great service. A 7-day free long-term parking with 24-hr airport shuttle to SF airport is the way to go. Great idea great service, good value for the money, I always stay there when I fly internationally.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review, 19 June 2014
Thanks for your positive review of our Park and Fly program. We look forward to hosting you on your next trip.
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Marlton, New Jersey
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

This hotel is definitely a very convenient airport hotel. The room was questionable - I believe it was clean, but because it was so old and outdated in its furnishings, it appeared to be unclean and worn. You had to be very maticulous with closing the blinds or everyone walking outside would see in your room. The bathroom area was clean and neat however with a newer countertop in the vanity area.
After we accepted that the room would do and settled in for much needed sleep, we were shocked to hear the roar of the train and its whistle come barrelling by - literally on the other side of the fence from the building. Needless to say we werent warned of this and it woke us up several times throughout the night. I am not sure if staying in a building closer to the main entrance/road would help or not. The whistles were quite loud.
We took advantage of the complimentary breakfast which suited us just fine - muffins, breads, juice, coffee, fruit, and a nice woman who would heat you up an egg/cheese quiche if you liked.

Room Tip: I would request to stay as close to the front of the property (near the road/check in) as possible t...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Polymerchica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review, 17 June 2014
Thanks for your comments. We apologize for the train noise. We will work to continue to make improvements in this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Millbrea, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Location, and Quality. Great hotel- always clean, courteous and professional- the airport shuttle is the best of them all... don't bother staying anywhere else! Great location near shopping (Kohl's, Trader Joe's) and lots of restaurants. Clean and comfortable- best shuttle service

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Betsy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review, 17 June 2014
Thanks for your feedback and positive comments about our property and especially our shuttle service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 June 2014

The staff here are all wonderful, kept my car safe and never had to worry about a thing with the park and fly. The breakfast is weak so do not plan on much there but lunch and dinner options are good. The bar service is great as well as the shuttle to and from the airport

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Rhonda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review, 17 June 2014
Thank you for your feedback. We're glad you enjoyed our Terrace Café restaurant and our shuttle service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS El Rancho Inn

Property: BEST WESTERN PLUS El Rancho Inn
Address: 1100 El Camino Real, Millbrae, CA 94030-2015
Phone Number:
Region: United States > California > Millbrae
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Millbrae
#1 Romantic Hotel in Millbrae
#1 Family Hotel in Millbrae
#2 Green Hotel in Millbrae
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PLUS El Rancho Inn 3*
Number of rooms: 219
Official Description (provided by the hotel):
Closest Best Western hotel to SFO Airport, AAA 3 Diamond Rated, with full service restaurant offering complimentary daily departure snack from 4:30am - 9:30am. At the Best Western Plus El Rancho Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus El Rancho Inn will stand out among other hotels in Millbrae, CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus El Rancho Inn will provide you with the superior customer service that you are used to at any Best Western hotel ... more   less 
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Also Known As:
Best Western Plus El Rancho Hotel Millbrae
Best Western Plus El Rancho Inn And Suites
Best Western Millbrae
Millbrae Best Western

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