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Ritz Inn(San Bruno)
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Reviews (2,191)
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1,028
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All reviewspark and flydeparture snackterrace cafeleave your carsan franciscoupon returngreat parktrain noiseon site restaurantthe shuttle driversfo airportcomplimentary breakfastlong term parkinggreat place to stayfree parkingrooms are cleanan early flight
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1,310 - 1,315 of 2,192 reviews
Reviewed 16 August 2014

Very convenient for SFO travelers. Shuttle was on time for drop off and return. Had a very good dinner in the restaurant with very good service at a reasonable price. The room was quiet and comfortable. I have stayed at this property many times over the years and always return.

  • Stayed: July 2014, travelled with friends
    • Value
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Review collected in partnership with Best Western
1  Thank Craig H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwass, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded 18 August 2014

We appreciate your loyalty and positive comments regarding our Hotel and Terrace Café restaurant.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Love to be able to leave my car while gone and have it parked in front of my room when the shuttle brings me back from the airport. The fact that I can leave my car in their care for free for 14 days and if I go over, a very minimum charge per day is a plus.

  • Stayed: August 2014, travelled solo
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Review collected in partnership with Best Western
1  Thank Frank T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwass, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded 15 August 2014

We greatly appreciate your business and positive comments regarding our Park and Fly program.

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Reviewed 13 August 2014

The shuttle arrangements are extremely reliable and the included charge for parking (for up to two weeks) is reasonable. Additional days of parking are available, Good for a quick sleep before flying or driving home.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Candace D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwass, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded 14 August 2014

We appreciate your positive review regarding our Park and Fly program.

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Reviewed 13 August 2014

Second stop on our California road trip. Stayed at 3 Best Westerns along the way. We stayed here because all the hotels in the city were very expensive. This was affordable, clean and convenient. About a 20 minute drive into the city (without traffic). The room was clean although a bit dated.. wifi was iffy. We stayed in the back area and could hear some train noise, but it wasn't too bad. Shower/Toilet area was small, no vents or windows, so you could see the mold spots on the ceiling. Our TV remote wasn't working, my husband called and they were very quick in bringing up a replacement.

Breakfast buffet was small, pre-made egg muffins that the server microwaved for you. Toast, muffins, bagels, oatmeal, banana's. Not great OJ. Compared to the breakfast buffet served in Santa Barbara Best Western Beachside Inn, which had bacon, sausage, country potatoes, cereal, fresh egg omelets, yogurt, fresh fruit salad, etc... But, it gave us some nourishment to hit the ground running for a day of sightseeing.

My goal was to do the Best Western Summer special, stay at 3 different BW hotels during the summer to earn a free night. So that is main reason I selected this hotel. If I could have stayed in the city, I would have.

  • Stayed: August 2014, travelled with family
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Thank maryfw77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwass, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded 14 August 2014

Thank you for your comments, we will follow up on the items you pointed out. Thanks for staying with us.

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Reviewed 12 August 2014

This Hotel was very accommodating for my family and I especially after a long over seas flight. Vehicle storage was excellent as car was at our room when we returned and dropped off to our hotel room door. Staff very professional and courteous.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Leonard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwass, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded 13 August 2014

Thank you for your review and your positive comments regarding our Park and Fly program.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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