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Hampton Inn Milpitas
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Reviews (350)
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284 - 289 of 350 reviews
Reviewed 21 June 2013

As a Hilton Honors Diamond member, I stay at a LOT of Hampton Inns all over the country. This by far, is the worst I have ever been in. The lobby is going through a major renovation right now, which was not made clear when I booked the reservation but I was willing to over look since this is a business trip. I am surprised that someone decided to redo the entire lobby at once, instead of in stages as I have seen at many other hotels. At the very least you would expect the workers to clean up the site after each days work.
Beyond the lobby the rest of the place need a remodel as well. The hall carpets are very dirty and worn, walls and doors scuffed, scratched and very beaten up. It was a relief to get though the construction site and down the disgusting hallway to my room, until I saw the blood stained comforter on the bed and the mold in the shower.
I will never stay at this property again.

Stayed: June 2013, travelled on business
Thank robobk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Hampton Inn Management Team at Hampton Inn Milpitas, responded to this reviewResponded 27 June 2013

Thank you for staying with us. We apologize for your experience. Currently, we are working on improving our guest rooms and guest experience. In addition, we have taken care of that issue already in all guest rooms. In addition, that was unacceptable and action was taken upon our staff. Also, we are working with the Hilton brand to keep them informed of our progress during this renovation process and keeping our website up to date. Please let us know if you have additional comments or suggestions you would like to share.

Kind Regards,

Hampton Inn Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2013

We stayed at the Hampton Inn for a week and the experience was not so satisfactory because of the large scale renovation .Reservations should have informed us prior to our check-in. there was dust all over and the main entrance foyer was covered in plastic films .We were on a business trip and there is typically a good use of the common area during office trips for meetings and prep plans .I would blame the management to have not planned this better since it lead to a poor overall experience.

  • Stayed: June 2013, travelled on business
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Review collected in partnership with Hampton
Thank Prachi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Hampton Inn Management Team at Hampton Inn Milpitas, responded to this reviewResponded 27 June 2013

Thank you for your repsonse. We apologize for your experience. Currently, we are working on improving our guest rooms and guest experience. Also, we are working with the Hilton brand to keep them informed of our progress during this renovation process and keeping our website up to date. It has been posted on our website for sometime now that we are under construction. We are working as fast as possible to finish up this project to make our hotel beautiful again. Update on lobby, it will up and running with in a week or less.

Please let us know if you have additional comments or suggestions you would like to share.

Kind Regards,

Hampton Inn Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2013

This is my favorite hotel in the San Jose area. Friendly staff, good rooms, central location (near I880, 237, 101). Right near the Coyote Creek trail, which is asphalt but far away from traffic and good for running. McCarthy Ranch has stores and restaurants within walking distance, and a large outdoor Chinese mall is right across the street. There's also a nice little Starbucks just a 3-minute walk away. Highly recommend.

  • Stayed: May 2013, travelled on business
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Review collected in partnership with Hampton
Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

Good hotel other than adjacent to a large ethic shopping center. That means you have to travel to find more traditional services. Room had well used carpet and a locker room smell. The complementary breakfast was very good with omelets, fruit and meat. The coffee is of a very poor quality but typical for hotels these days.

  • Stayed: May 2013, travelled on business
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Review collected in partnership with Hampton
Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

Good location, close to McCarthy ranch and the Great Mall. Nice place to stay for a short business trip. The rooms are big and clear and the staff is friendly. Breakfast is quite poor, but OK for a short stay.

  • Stayed: May 2013, travelled on business
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Thank lenkabbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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