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“Great option for business traveler”

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Embassy Suites by Hilton Milpitas Silicon Valley
Ranked #6 of 20 Hotels in Milpitas
GA
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great option for business traveler”
Reviewed 19 May 2014

This hotel is very close to key companies in the San Jose area. The staff is friendly and attentive, the rooms are suite style and quiet and the made to order hot breakfast plus free drinks nightly make this a hard combination to beat. Given the price point when compared to alternative locations in the valley, this is one heck of a deal.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LowKey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roderick S, Guest Relations Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review, 22 May 2014
LowKey,

Thank you so much for taking the time to review your recent stay at our property. We pride ourselves on offering a great deal with our amazing breakfast and included Evening Managers Reception. We appreciate your feedback and look forward to your return. Our excellent staff would love to serve you the next time your travels bring you to Milpitas.
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844 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Tracy, United States
1 review
Reviewed 16 May 2014

I come here often for business meetings. I enjoy the friendly and comfortable atmosphere of Embassy Suites. It's nice to have a place to relax at the evening reception and an added plus to have a hot breakfast before starting the day. Food is good. Service is great.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roderick S, Guest Relations Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review, 22 May 2014
Sharon,

Thank you for choosing our hotel while visiting the Milpitas area. We are glad we could be a source of refreshment and comfort. Stop by anytime and we promise to provide excellent food and even better service.
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Austin, United States
1 review
Reviewed 14 May 2014

Great staff, clean and good location. I recommend this Embassy suites location if you are doing business in the Silicon valley area. Easy access to US 680, US 880 and CA 287. The hotel shuttle will take you to the Great Mall for free (tip recommended). Pick you up by 10pm.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Juan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roderick S, Guest Relations Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review, 22 May 2014
Juan,

Thank you for your very thorough review. It is true we have a great location for our travelers on the move. We also have the Great Mall within the 5 mile radius our complimentary shuttle services like you mentioned. We are thrilled you enjoyed your stay and hope to see you again soon.
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Covington, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 14 May 2014

When I was ready to leave, after completely searching the side of the hotel that I just "knew" I had parked on, I thought the rental car had been stolen. The manager (smarter than me) walked completely around the building to look for my car - which he found! (I had parked in the back in my haste to make a seminar.)

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Darlene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roderick S, Guest Relations Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review, 22 May 2014
Darlene,

Thank you for the comments about your recent visit. We are glad your car was found safe and sound by one of our excellent Parking Lot Detectives. Next time business or pleasure brings you to the Bay Area we would love to have you back!
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Friendswood
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 May 2014

This hotel is a bit dated. The sofa in our room (531) can use some TLC! WiFi was very slooooooow.
If you own a new car, the parking at this hotel is not for you. They have very tight parking spots.
If you are a late riser, be prepared to hear the crew getting ready to serve breakfast in the atrium at 5

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roderick S, Public Relations Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review, 29 May 2014
Tom,

Thank you for your honest feedback. You highlighted some areas that we are seriously taking into consideration. We are actively working on improving our wireless internet speed and access throughout the hotel as well as providing the TLC needed for the comfort of our guest in their two-room suites. We appreciate your suggestions and apologize again for the noise and parking lot issues. We hope we have the opportunity in the near future to serve you again.

Best Regards,
Roderick Spann
Guest Services Manager
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Paradise Calif., United States
1 review
Reviewed 9 May 2014

For years they allowed small pets, we never mind paying extra for our dog to stay with us, also they allow kids to run up and down the halls so if you like sleeping before midnight forget this hotel, that's the only problems with Embassy Suites, have to stay at the Marriott, there pet friendly !

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roderick S, Guest Relations Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review, 29 May 2014
Joan,

Thank you so much for your review of your stay. I am sincerely sorry you experienced issues in regards to some of our younger guests running around the hotel. We do have security on property that assists with managing the safety and comfort of all our guests. Unfortunately it seems like we fell short in your case. Your feedback is definitely important to us and I assure you we will use your comments to improve on our product and service. We hope you will consider staying with us again in the future.

Best Regards,
Roderick Spann
Guest Services Manager
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San Jose, California
Level Contributor
239 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 7 May 2014 via mobile

Old hotel with a bit of lipstick. Rooms are tired although some effort put into decor. Bathrooms have same old tip and tile with showerhead at chest level.

Several reminders about safety...safes..lock room.

And a smell throughout hotel that I attribute to the waterfall and pond...yuk.

Stayed May 2014, travelled on business
Helpful?
Thank Harper5633020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roderick S, Guest Relations Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review, 29 May 2014
Harper,

Thank you for your review of your guest room. I have shared your feedback about the smell with our Housekeeping Department and we are actively taking steps to freshen our guest rooms and public areas. I appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

Best Regards,
Roderick Spann
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Milpitas Silicon Valley

Property: Embassy Suites by Hilton Milpitas Silicon Valley
Address: 901 E Calaveras Blvd, at the corner of Hillview Avenue, Milpitas, CA 95035-5419
Phone Number:
Region: United States > California > Milpitas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Milpitas
#7 Business Hotel in Milpitas
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Milpitas Silicon Valley 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Embassy Suites Milpitas Silicon Valley Hotel Milpitas
Milpitas Embassy Suites

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