I stayed here for a week for business. The hotel is located in an isolated area with nothing really around it.
The staff were actually not very nice, including the manager. I had booked and paid for a suite and then upon arrival I was told they cannot provide it to me as they have non available. I was pretty upset and asked to speak with the manager who rudely rejected my concern. I guess they know everyone is a business client and have no other option but to stay.
Well, I hope the next person who reads this does them selves a favour and checks around for another hotel as there are many others that are less expensive and better (I actually checked).
Room service was very poor and we had to call almost daily to get things like toilet paper, clean towels.
The heater in the room did not work either and was very chili in the room.
I would not recommend this hotel nor will I stay here again.
Sorry Sheraton, but you have failed badly.
- Official Description (provided by the hotel):
- Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to The Great Mall, Levi's Stadium, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more less
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- Also Known As:
- Sheraton Milpitas
- Milpitas Sheraton