We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“An ok hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sonesta Silicon Valley San Jose
Ranked #5 of 20 Hotels in Milpitas
Gothenburg, Sweden
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“An ok hotel”
Reviewed 27 June 2014

I stayed a week at this hotel and it was quite ok. The room was clean and everything worked. The breakfast is uninspiring and the quality of service during breakfast varies a lot. The hotel restaurant is depressingly empty. Quite ok for the price, but nothing I would recommend unless you get a really good price.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

996 reviews from our community

Traveller rating
    258
    325
    241
    109
    63
See reviews for
165
104
40
601
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
United States
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 June 2014

The Beverly Heritage provides a comfortable & spacious room. Top marks for location - it's right next to Cisco land and a stone's throw away from restaurants on Ranch Dr and shopping at the Great Mall. Modest and unassuming is a good style to adopt but things are a little dated inside the room (the speaker phone will not work). I have stayed before in the regular rooms before and been satisfied, this time however, I had to choose the "premium room" due to unavailability of the regular. Except for the difference in price, I did not see any difference between regular and premium. The room was identical. The lounge was very poorly maintained - hot water for tea was never hot, breakfast was provided only days convenient to the staff, and worst of all the grapes at breakfast were dirty and not thoroughly washed! The in room bottled water which I assumed to be free was not free. It was marked with price, but it wasn't obvious, I assumed it was a perk of the premium room.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank LonelyTraveller77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palos Verdes Estates, California
1 review
Reviewed 26 June 2014

My wife and I stayed at your hotel for two nights. We did not spent too much time at the hotel room due to tight schedule. The limited time we had at the hotel was quite pleasant. The people at the front counter was very polite and friendly. The shuttle service was on time and the driver was nice too.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silicon Valley
1 review
Reviewed 26 June 2014

The bed was nice, but everything else was old a crusty. The room was large and a great area to work from. The breakfast wasn't good, the waffle didn't taste good. The place was old and crusty. I did like the location.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank craigT201450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
Reviewed 26 June 2014

Thank you for the good service. I was very happy with our room and the location. Very clean rooms. Nice pool and patio area. Lobby had plenty of places to sit. The confirence room was very roomy. We will definitely come back.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Rosie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 June 2014

Everything about the room was very good except the bathroom door was hard to close due to the door being warped.The whole door knob on the bathroom door was loose on both sides of the door so it was impossible to lock. This was not much of an inconvenience for me, but it could have been for some. The hotel has renovation plans. Hopefully this is one of the things the hotel plans to renovate. The hotel is an older style, thus the room was very spacious. The staff was pleasant and responded quickly to requests.

The only thing that was not well handled was the initial reservation. When I first called, I was sent to a voice mail. When no one called me back after several hours, I called again and spoke to a gal who clearly didn't usually handle reservations. I asked for an email confirmation but did not get one until I called again to ask for it. Once I received it, I saw that she had listed the wrong dates which necessitated another call on my part. It was a pleasant surprise when I arrived at the hotel to find that all of the staff were competent and easy to deal with.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Yami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netanya, Israel
1 review
Reviewed 25 June 2014

The hotel met all my expectations and beyond.
The stuff was very nice, friendly and efficient.
I received answers to all my questions with kindness.
Great experience overall.
Will definitely come back.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Vadim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Milpitas
0.1 mi away
Sheraton San Jose Hotel
Sheraton San Jose Hotel
#4 of 20 in Milpitas
341 reviews
1.8 mi away
Hilton Garden Inn San Jose/Milpitas
1.6 mi away
Crowne Plaza San Jose - Silicon Valley
Show Prices
Show Prices
Show Prices
2.5 mi away
HYATT House San Jose/Silicon Valley
1.4 mi away
Homewood Suites by Hilton San Jose Airport-Silicon Valley
2.2 mi away
La Quinta Inn & Suites San Jose Airport
Show Prices
Show Prices
Show Prices

Been to Sonesta Silicon Valley San Jose? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta Silicon Valley San Jose

Property: Sonesta Silicon Valley San Jose
Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Phone Number:
Region: United States > California > Milpitas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Milpitas
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Sonesta Silicon Valley San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing