Arrived and check in was good. Got to my room in the morning and everything was reasonable. I got back to the room about 7pm after work walked into my room and it was 88F inside (it was warm last week). I tried to get the AC to work with no luck. I called the front desk and they said they would send someone up. Long story short three days went by, every day I would call in to see if someone had checked it our or fixed it. No luck, so every night I had to sleep in a hot, muggy, stale room. I couldn't open the window more than 3 inches. On the last night they offered to move me...I was flying out early that morning and decided to just bit the bullet. Upon check out they didn't even offer to wave the $2.50 waters I was downing due to the sauna I was sleeping in.
The other annoy aspect of this place is the bar. Myself and a numerous co-workers stop by to have a drink after dinner two nights in a row. At 11pm they close the bar, and I mean close it! It doesn't matter if you have a half a beer left they basically kicked us out. I understand than people want to get home to see their families but don't be aggressive and rude about it.
In summary this place is not bad if you get a room that is in good working condition. Staff is friendly but just not super helpful. It might have been because they are busy remodeling. To be honest I won't be staying here again.
- Official Description (provided by the hotel):
- Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more less
- Reservation Options:
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- Also Known As:
- Beverly Heritage Hotel
- Beverly Heritage Milpitas