Was asked to secure room because room was prepaid through Hotwire and had problems before with smoking and noise. We were assigned a room on the 2nd floor and when my husband and I stepped off the elevator the hallway smelled of cigarette smoke. When entering our room, it also had a strong cigarette smell. We called the front desk to let them know and was offered that they would spray the hallway with air freshner. The front desk wanted to know did it smell like cigarettes or marijuana. I explained that my husband is allergic to smoke smells and will have trouble breathing. We were given another room and different area. I finally started to feel a little better about our stay at the hotel until the front desk told me "We usually don't do this." and also was told, "We know who they are that is smoking -they will be be dinged." I was afraid to touch anything in our new room fearing we will be "dinged" as well. I didn't expect this from an advertised 4-star hotel.
- Official Description (provided by the hotel):
- Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com and Travel Republic (UK) so you can book your Sonesta Silicon Valley San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Beverly Heritage Hotel
- Beverly Heritage Milpitas