We shopped around for a hotel for a 20-room wedding block across the Fremont / Milpitas area. We finally went with Crowne Plaza because of its great location near the Chinese Ranch 99 plaza and In-N-Out. We negotiated around and their price beat the equivalent competition including the suite hotels and they had no attrition. They even threw in a complementary mini-suite upgrade for the wedding couple.
Deanna, my main point of contact, worked with me constantly from contract, to checking up on me on the guests when the deadline was coming up and to final bill.
We also had a unique scenario in which we wanted to "surprise" our guests with comped rooms as a thank you for coming to our wedding from afar. Deanna and the manager worked to make that happen. Plus some of our guests got complementary upgrades to the mini-suite too, which was really nice!
Also, the front desk was so patient with our crazy Chinese guests when they:
1) tried to put rooms next to each other and then change their minds, and then change it again
2) checked in day late or checked out early
3) When the memo about the comp'ed room didn't get out to some guests, they had to deal with "angry" guests who were surprised.
And when the invoice finally came, Deanna did such a good job, even with #2, that the cost was properly reflected. She worked with me when my calculations didn't match hers and was patient to explain to me why my calculation was wrong.
As a notice, the pool was under construction. But since the wedding and eating at 99 plaza kept everyone busy, nobody noticed.
- Official Description (provided by the hotel):
- We are pleased to announce that as of mid-July 2013, we have completed our full hotel renovation! Experience the fast-paced energy of Northern California's vibrant Silicon Valley when you stay at the Crowne Plaza San Jose - Silicon Valley. Situated just minutes from the Mineta San Jose International Airport, our modern hotel is the largest in Milpitas and offers the perfect combination of comfort and convenience right here in the "Capital of Silicon Valley." Whether you're visiting for business or pleasure, you'll enjoy our well-appointed guestrooms, spacious suites and fabulous service from our friendly staff and delicious food and beverage in our SEVENS BAR & GRILL. Connect to your social life or catch up on e-mails with our robust WiFi network and stay with us to discover your perfect home away from home right here in the energetic city of Milpitas, CA! ... more less
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- Also Known As:
- Crowne Plaza San Jose/Silicon Valley Hotel Milpitas
- Crowne Plaza Milpitas
- Crowne Plaza Hotel Milpitas