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“first time at a hilton garden”

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Hilton Garden Inn San Jose/Milpitas
Ranked #2 of 20 Hotels in Milpitas
Certificate of Excellence
Tracy, California
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“first time at a hilton garden”
Reviewed 19 June 2014

this place is average, not sure what to compare it too in the hilton family, but wasn't as nice as expected. Lobby area much nicer than the actual room. bathroom is small, no vent, a/c very noisy. my in law stayed at a local best western up the road in fremont and had a much nicer room at probably lesser price.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank EClikestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 reviews from our community

Traveller rating
    187
    164
    83
    28
    19
See reviews for
105
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255
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Overall, the hotel was well maintained and had everything you'd expect. Room was clean and in good condition, location was very convenient. The breakfast was not included and a little pricey, but so convenient we still ate here most days. Worst part of stay was taking over an hour to get breakfast one morning, with a hungry 2 year old. Another guest actually stole our food, walking up the window and saying it was hers instead of allowing the server to get it and deliver. Our server never noticed, I had to get up and tell her. I also fault the cook for just handing out the food, he should only give it to the servers to prevent this. The manager did comp our breakfast, but it still took an extremely long time.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank klfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cortlandt Manor
Level Contributor
395 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 14 June 2014

First time stay. Chose this hotel because I prefer Hilton Garden Inns as first choice in this price range.

Pluses:
+ Clean, modern hotel
+ Usual comfy Hilton Beds
+ Many nearby restaurants within walking distance, including In n' Out!, Tex-Mex, Steakhouse, Thai and Indian
+ Made-to-order breakfast (see pics) with fresh fruit
+ Free Starbucks coffee and fruit-infused water in lobby
+ Pool and exercise room
+ Convenient highway access. Allow extra drive time due to Bay Area traffic.
+ Friendly staff
+ Bar with two beer choice on draught
+ Amenities for Gold Members, including free Wi-Fi and breakfast

Small Gripes:
- Uncomfortable lounge chair in the room. Has the GM ever sat in the chair?
- Only 1 phone, and not on work desk
- White bread only for breakfast...no whole wheat or rye. What's up with this?
- No view to speak of
- Window opens about 1"...that's it
- Must re-log into Wi-Fi daily. An irritant with 3 devices.
- This is a First: Would not honor negotiated corporate rate in sold-out situation causing me to request an exception with my employer's travel department. Highly unusual.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AisleSeat01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis, United States
1 review
Reviewed 9 June 2014

Had some issues with a broken phone in the room and the breakfast process was confusing, but the staff was punctual in addressing issues. Great location. Hotel appears to be a favorite of business travelers to the Silicon Valley area

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clovis, United States
1 review
Reviewed 4 June 2014

This hotel maybe the best value for your hotel dollar in the South Bay. Rooms are comfortable, rates are great. Bar and breakfast area are spotless. I would recommend this hotel to anyone traveling in the San Jose area.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Oscar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ridgecrest, California, USA
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 June 2014 via mobile

We booked a last minute stay at this property due to a recent family death. It is a nice property that is close to restaurants and some shopping. It is also close to Cisco and Sandisk as well as other tech companies. One thing to be aware of is the backside of the property is close to highway 237. Our room was noisy in the morning on a workday due to all the commuter traffic on 237 and the roads leading to it. It was a reasonably cook morning so the AC was not running as a white noise generator. The bed was firm which my wife loved and it had normal pillows. Sounds like a weird comment, but we ran into other hotels in the area that had small square pillows. Easy accessible parking was limited in front of the property due to a hedge that seperated some common parking with another hotel. The parking was not well lit on the backside of the hotel. Overall it was a nice stay with friendly and helpful staff.

Stayed June 2014, travelled with friends
Helpful?
Thank Technojerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciudad de Mexico, Mexico
2 reviews
Reviewed 30 May 2014

I have stayed several time in different Hilton Garden Inns in Florida and California. They all offer the best cost benefit ratio. This is not the exception. Everything worked well. people are friendly and attend all requests. They are well located.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jorge C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn San Jose/Milpitas

Property: Hilton Garden Inn San Jose/Milpitas
Address: 30 Ranch Drive, Milpitas, CA 95035
Phone Number:
Region: United States > California > Milpitas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Milpitas
#4 Family Hotel in Milpitas
#4 Romantic Hotel in Milpitas
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn San Jose/Milpitas 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
Hilton Garden Inn Milpitas
Hilton Milpitas
Milpitas Hilton

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