I recently stayed here for 9 nights during a business trip. First off, I'd like to say that the front desk staff here are fantastic. They immediately responded to a couple of technical issues in my room, and when they got wind that I was missing my wedding anniversary, they sent a bottle of wine to my room. And they are all very warm and welcoming.
I was in a room on the 4th floor close to the elevators. It was a handicapped-accessible room (which I didn't need) so the bathroom was extra roomy. The room was comfortable (especially the bed) and there were plenty of available outlets for plugging in my various electronics. I managed to get a lot of work done sitting at the desk, which had a great, ergonomic office chair.
Especially appreciated amenities were free wi-fi (though a bit slow), free in-room coffee (Keurig coffee maker), fridge and microwave. And the guest laundry was a god-send.
I only had breakfast there once as I thought it was ridiculously expensive, and, frankly, not all that great.
Some of my stay fell over a weekend, and on Saturday, housekeeping never touched my room. Granted, I wasn't feeling well and had the "do not disturb" sign up for a while, so I let it go. But the same thing happened on Sunday, when I gave them ample opportunity to clean the room. Finally, that evening, someone knocked on my door and asked if I needed anything. Additionally, the Monday crew that cleaned my room left a bottle of glass cleaner on the desk and didn't replace any washcloths or any of the amenities in the bathroom. I found it all a little strange, as there were no issues on any other day.
All in all, this is a great business hotel. Excellent location near the Cisco campus, really good amenities. Recommended.
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- Also Known As:
- Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
- Hilton Garden Inn Milpitas
- Hilton Milpitas
- Milpitas Hilton