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“5 STAR QUALITY”

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Extended Stay America - Los Angeles - Monrovia
Ranked #6 of 7 Hotels in Monrovia
Reviewed 3 March 2014

I have reviewed before but have no problems updating the fabulous experience at Extended Stay Monrovia California which included the homily atmosphere and excellent location for all services.
I am Irish and a contractor (Patrick Geaney), in September a fellow contractor came from the UK and I recommended Extended Stay to him which he was very happy with.

What happened next shows the first class care that Lysette and Stephanie give to all clients in the hotel. My friend broke his hip had an operation and came back to the hotel, it was agreed he could work from his room but needed looking after during the day (non medical) in case he needed anything I could look after the night care. It needed quick thinking, I immediately asked to speak to Lysette and Stephanie and explained I required someone to to check on Arthur during the day. At first they thought I was asking the hotel staff to do this but I explained we wanted someone who we would pay just to ensure he was okay and could they recommend someone. (hilarious comment from Stephanie Patrick if I am in trouble I want you in my corner!!!)
Sure enough a cousin of Stephanie steeped into the breach and proved to be excellent.
Any 5 star hotel I challenge to beat that for service care and consideration for their clients.

I retired on the 21st February and am writing this from Vietnam. From April 2013 to February 2014 I was at Extended Stay. All the staff and management did everything they could to ensure it was a pleasurable experience and worked extremely hard to ensure standards were kept to a very high state and succeded

  • Stayed: April 2013, travelled on business
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Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (135)
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70 - 76 of 135 reviews

Reviewed 24 February 2014

I really enjoy staying at extended stay, the rooms are very comfortable and clean, the staff are great hosts. It is hard to get a great price for a room overnight anywhere but if you would like all of the above I would suggest extended stay, it is well worth it. It seems like these hotels are always in nice areas and close to a great restaurant.

Stayed: February 2014, travelled with family
Thank Adam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

Terrible experience. I stayed here for two months (Nov-Jan) and between billing problems and vandalism this place is not safe. My BMW M6 tire was slashed (attached) and 2 other tires were flattened while parked at the hotel. The hotel insurance refused to cover any of the damages nor would the hotel admit responsibility. You would think you would get some better service after spending thousands of dollars at a hotel. To top it all off, I was charged for another week stay after checking out. Talk about adding insult to injury.

I would steer-clear of this place and pay the extra few dollars to stay at the surrounding hotels of which there are many.

  • Stayed: November 2013, travelled on business
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3  Thank PhantomCypher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2014 via mobile

The accommodations are nice and clean, especially bedding and bathroom. Dogs are an issue if you don't like barking and the smell of urine in parking lot. Housekeeping does a great job airing rooms after pet owners leave, but doggie-bombs in parking lot aren't always eliminated due to most dog owners not possessing common decency.

Stayed: January 2014, travelled solo
1  Thank BrianMillerSantee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

The hotel is maintained on a tight budget. Unkept lobby area. Scary noisy elevator. Old fruit used in breakfast. The room is basic with limited television channels. The hotel was surrounded by many food establishments which was great. The exterior looked clean. But once inside the atmosphere felt as if all measures were taken to save the hotel money.

  • Stayed: January 2014
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1  Thank Jrod1371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014 via mobile

Stayed here overnight and was pleasantly surprised! The front desk (Stephanie and Nadia) and hotel staff were very friendly and extremely helpful. The room decor was tasteful and welcoming. The hotel is conveniently located right off the freeway. Hungry? Or want to go window shopping? Just walk two blocks and you're in the heart of historical downtown Arcadia. Will definitely stay here again!

Stayed: December 2013, travelled with friends
1  Thank Annette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

The front desk personnel Adinah and Stephnie were extremely helpful and friendly. They went out of their way to make my stay as smooth as possible. Very flexible on early check in and late check out. Little gift in the room was a nice touch.

  • Stayed: December 2013, travelled solo
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Thank joec467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Los Angeles - Monrovia, responded to this reviewResponded 10 January 2014

Joe - Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed the great service our staff provided, especially Adinah and Stephanie. As well, I am glad that your check-in and check-out went so smoothly.

Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Los Angeles - Monrovia

Address: 930 S 5th Ave, Monrovia, CA 91016-3144
Phone Number:
Region: United States > California > Monrovia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Monrovia
Price Range: £79 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Monrovia 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homestead Studio Suites Los Angeles - Monrovia Hotel Monrovia

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