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All reviews cannery row valet parking bubba gump ocean view beautiful hotel perfect location self park valet service gas fireplace loved this hotel sea otters pacific grove restaurants and shops big sur aquarium tickets main building pebble beach
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Reviewed 3 weeks ago

We were in Monterey enjoying a vacation with our son. The hotel is impeccable - every person, from the bellman, valet, housekeeper, concierge was warm, welcoming and helpful. The highpoint of the stay was our dinner at the C restaurant. We had an amazing waiter, Arceil, who was very knowledgable about local wines and introduced us to some wines we had never tried before. All the dishes we had were delicious including the special salad with heirloom tomatoes and burrata,sashimi and the sea bass. The highlight came when the pastry chef Michelle came to our table to talk to us about making a gluten free dessert for myself and my son. She made an incredible deconstructed vacherin that was spectacular. The care and attention to detail was confirmed as the manager Katie visited our table to check and make sure everything was to our liking. Overall it was a perfect, memorable meal. We will definitely be back!

  • Stayed: September 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank G3072XBsusank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

An excellent hotel right in the centre of Cannery Row. Staff are happy and obliging and willing to assist. There is a great deck at the back of the property that overlooks the water and is warmed by fire pits; a great place to have a glass of wine and watch the sea lions. The rooms are very comfortable and well appointed. I will certainly go back.

Stayed: September 2018, travelled as a couple
Thank xxfivestarxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

My wife, I, and another couple recently stayed at this fabulous hotel. From the moment we walked in the door we knew it was going to be a terrific stay. And the hotel and staff didn't let us down.

The staff, all the staff bent over backwards to make our stay most enjoyable. For late afternoon refreshments, you can't beat the view looking out at the Ocean. Followed by dinner in the restaurant, it was truly an amazing evening.

The hotel matched the energy and ambiance and atmosphere of Cannery Row. We will be back!

Room Tip: Book early to secure an ocean view room.
  • Stayed: July 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank delchaperones52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We have stayed at The Clement on several occasions and we are always beyond happy with the room, staff & experience as a whole. Valet parking is extremely convenient and the price is normal for that service. The atmosphere is always wonderful and the location is perfect. We love seating on the balcony or out at the firepits and just enjoying the area. There isn't anything we can think of that we would list as a hard "con" and we will continue to visit. Our last visit was for our anniversary, we spent one night and then traveled on to San Francisco...in hind sight we wish we would have spent our whole trip and The Clement.

Stayed: May 2018, travelled as a couple
1  Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2018 via mobile

The parking is 1 1/2 blocks away and the hotel charges you $30/night for it despite the parking garage sign that says $10. I guess the hotel marks up the price? The garage itself is downright dangerous to walk in and out of. My kids were nearly run over - twice!

The room itself was bigger than most hotel rooms, but could’ve been laid out better. The entire bathroom, including the sink, is in one room. For a family of 4 it is great when the sink is separate from the toilet and shower. Also, the door to the shower is some sort of smokey glass - which is just stupid for a bathroom door.

The hotel is located on the water but there is no beach. Our room had a crummy view of the street.

I’ll never understand why a hotel only puts 3 sets of towels in a room designed for 4 - especially when our reservation clearly stated 4 people. Then the dude wants a tip for bringing you the towels that should’ve been there in the first place.

Stayed: September 2018, travelled with family
1  Thank Ron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at InterContinental The Clement Monterey, responded to this reviewResponded 3 weeks ago

Hello Ron E,

Thank you for your feedback regarding your stay at InterContinental Hotels The Clement Monterey, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room size.

On behalf of the hotel, I'm sorry we fell below your expectation regarding parking arrangement, housekeeping and customer service. We will address these concerns. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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