I called the morning of our check in date and requested an early check in. I was surprised to hear they could accommodate me. I was given a 12:30-1 pm check in window. We arrive at the hotel around 12:40, check in, given our keys, and when we find our room; a maid was sitting at the desk drinking coffee. She tells us it'll be ready in 10 min. We needed to eat lunch so we left and came back. Not a bit deal.
We had 4 others joining us later (arriving in separate cars two and two in each) in the evening who booked their own room. The reservations were under one name - the hotel let the remaining two woman into the room but they were not listed on the reservation!!! This is not okay! Theoretically it's fine because they were actually staying in that room but is this a common practice of this hotel? Lastly; we requested towels by calling the FD from our room. We were told they'll be there in 10 min. They never arrived so we had to call again the following morning. For the price and location - I would stay here again though.More